Popeyes Louisiana Kitchen - Tyler

First and last time here. It’s her first day on the job. She knows nothing about the register or the menu. The lady training her just walks away to go outside and smoke a cigarette. So, she’s just stuck not knowing what to do. Meanwhile, she’s ask another employee to go get the girl outside. He informed her that the last time he did that, she yelled at him so he wasn’t doing that again. All of the locations in Tyler that I’ve been to, are the same. Full of people that could care less. Management/owners should be ashamed! I

Couldn't order from outside. The floor was filthy and a terrible stench at the counter. They couldn't have moved slower if they tried. No smiles, customer service is lacking. Whoever owns this location, just doesn't care. I'm done with Popeyes.

The employees were unprofessional and rude. The manager was yelling at other employees in front of customers. One employee was handling the money when done giving the customer their change back began to make orders without washing hands or wearing gloves dropped their box on the floor picked it up and placed the chicken and the peice of paper back into it and continue to make their food. She had to wait for more chicken to be made to finish their order she then turned around began to take our order at which time I told my husband we were not eating at this disgusting place and we left. We have eaten here several times and the food was always dry and tasted like it was old so this was definitely the final straw for us we will NOT be back!!!!

Should have read the bad reviews first. 30 minutes to fill my order I was the only person in the store they had plenty of chicken. Mostly waited while the staff talked to each other. Order should have 2 large sides no lg maccheese but several smalls. Had to wait on them to make a large what? Then when I got home it was only half full. Dont waste your time or money. Oh yeah forgot the smell other reviews mentioned is still there.

This place has really gone downhill, it’s pretty much a broken record if I repeat the many reviews that are already here. Check your order you will be missing something, clear your schedule sometimes, expect poor service and bickering. It is has always been something when I go here over the past three months. Dear Owner, talk with staff or fire them. Pay a better salary to at least get a manger here that can manage poor attitudes.