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Contribute Feedback What User likes about On The Border Mexican Grill Cantina:
I absolutely loved it! With all the locations in Houston closed, I was pleasantly surprised to find this one during my trip to Tyler. I sat outside and enjoyed a fantastic watermelon margarita. The food arrived quickly and was just as delicious as I remembered. The chips were thin and crispy, and the salsa was fresh. I had the shrimp tacos, and they were absolutely amazing! It's a shame I have to drive all the way to... View all feedback.
What User doesn't like about On The Border Mexican Grill Cantina:
I really liked the decor and atmosphere of the restaurant. There’s a lovely courtyard in the front that adds charm to the place. We started with the salsa and chips, which we thoroughly enjoyed. The salsa has a nice kick that builds gradually but doesn't overpower the taste. The chips are crispy and plentiful. I ordered a protein bowl, and it was excellent—very flavorful and satisfying! View all feedback.
First visit. Dirty. Waitress called my ?love? a lot. Felt uncomfortable. Food tasted mostly packaged. Won?t return.
I will probably never go back! I gave it a one star because the hostess was sweet. My daughter 's and I were seated on the patio (as we had requested) and were completely ignored for over 5 minutes. The waiter finally came and greeted us with, How are y 'all this evening? I was a little put off that it had taken him so long to even acknowledge our presence, but I replied, Pretty good. Thank you. After a very brief pause, he (sarcastically) replied, I 'm good too. Thanks for asking. I ordered our drinks and the table side guacamole. He acted somewhat irritated that we wanted him to make a guacamole for us, but went to get the ingredients. He brought the ingredients to the table and proceeded to prepare the guacamole for us. I attempted small talk with him while he was working, asking if he had made the fresh guacamole many times before. He commented that he had been a waiter there for 8 years and replied, Yes. Way too many times! As he was making it, I noticed he was trying to scoop something out of the mix with his spoon. He repeated it several times and I finally asked him what he was doing. He told me he was trying to get a hair out of the mix. He tried a couple more attempts to capture it with the spoon and finally gave up and went and got another set up to start over. When our dinners finally came, none of us had silverware. He acknowledged that and excused himself to go get us some. We sat looking at our plates of hot food for almost 5 minutes before I was finally able to catch the attention of another worker and requested they bring us silverware so we could eat. Needless to say, our food was not piping hot by the time we finally got to eat it. When our waiter did return, he had no silverware. The food was not that great and the service was snarky and slow. When we finally got the bill, he pointed out to me that we had been charged for two table-side guacamoles, but assured me that one of them had been comp 'd. Are you kidding me? That should never even have been a consideration to charge me for guacamole that had hair in it. It was an absolutely horrible experience. I left the restaurant feeling angry and, at the same time, wanting to cry because I was so upset.
Food was pretty decent, and service was about average. Server had a smile and was competent while performing her duties. I 'd recommend the restaurant strictly because it was good average service and a pretty tasty meal. Meal was delightful minus the fact that my steak meat was way overcooked, and just a touch on the hard side when it came to chewing through it. On the other hand, my tacos AL carbon was a good meal. My wife had the chimichanga and said it was very good. My reasons for the 2 star rating are as follows: #1- the handicapped parking is off to the left of the front entrance and quite a further walk than it would be if those spots were directly in front of the entrance. Instead the to go parking spots are directly in front of the entrance. REALLY?? This is not desirable for my current situation since I 'm handicapped from an accident at work. #2- the young lady who seated us ended up being our server, which was fine, except she sat my crippled butt at a table that off balance and super wobbly. To fix the wobblyness someone tried to cram napkins under 2 of legs. This didn 't even come close to working. I almost fell while trying to get up using the table for support. So without the restaurants approval, I grabbed our belongs and set up on a different table. Give OTB a try. It 's a great place except for the reasons I stated above, and if you sign up for the queso club, you get free queso for a year. Who doesn 't love free food. I know this fat boy does.
This place was amazing my wife and I got a good mixture of food during a busy dinner time and our server Carson was fantastically helpful and patient even though I talk to much! The salsa was even amazing here! Brisket tacos dos x fish tacos and more and all were super fantastic! My mouth is still watering even though I am stuffed full!
What a great place for lunch. The menu is far bigger than most other Tex-Mex restaurants in town. The portions are huge and the prices are great. Our waitress was so kind and attentive. We sat in the bar area and really enjoyed the atmosphere there. Definitely recommend dining at this location.