Dunkin' - Tyler

Coffee, Donuts, Coffee & Tea

Dunkin'

Dunkin'
2.6 / 5 (221 reviews)

Description

On this site, you will find the complete menu of Dunkin' from Tyler. Currently, there are 5 dishes and drinks available.

This restaurant offers a mixed experience for customers. While some praise its fresh donuts, updated menu, and friendly service from select staff, many highlight significant issues including slow order processing, lost tickets, and poor communication—especially with online orders. Complaints about inconsistent drink quality, poorly prepared food, and unhelpful, unfriendly staff contribute to an unreliable dining experience. Furthermore, the atmosphere lacks warmth, leaving some patrons discouraged. Overall, despite potential and good products, operational inefficiencies and customer service hurdles greatly diminish the appeal of this otherwise promising eatery.

Last update: 17.01.2026 from: Felipa

Feedback

★ 2.6 / 5 from 221 reviews

Was Felipa Murazik at Dunkin' a mag?
A nice fresh dunkin donuts. It's very nice inside. Great updated menu. Appropriate prices. The best donuts out there. Our server Bre was great. Very happy we're back. View all feedback.

What Marcelino Hahn dislikes about Dunkin':
How does this even resemble a cup of coffee? It's enormous! My husband ordered the same thing, and while his was still low, it wasn’t nearly as bad. We showed the cashier, and she simply suggested adding more milk. I understand that milk is part of the recipe, but that's not really a solution; it's just diluting it. This is quite disappointing. View all feedback.

lourenco-liliana
12.03.2023

This location often seems to be out of stock on many items. The staff appears to lack motivation, which might be understandable in a post-pandemic world. This Dunkin’ used to be reliable, but the recent management changes have really hurt the quality. It would be great to have a Krispy Kreme in Tyler!

mayra-brown
12.03.2023

The staff here is unfriendly and rude, lacking any warmth or smiles. The atmosphere is unwelcoming, and I would recommend avoiding this place. The employees could benefit from training on how to better interact with customers.

hahn-marcelino
12.03.2023

How does this even resemble a cup of coffee? It's enormous! My husband ordered the same thing, and while his was still low, it wasn’t nearly as bad. We showed the cashier, and she simply suggested adding more milk. I understand that milk is part of the recipe, but that's not really a solution; it's just diluting it. This is quite disappointing.

felipa09
12.03.2023

A nice fresh dunkin donuts. It's very nice inside. Great updated menu. Appropriate prices. The best donuts out there. Our server Bre was great. Very happy we're back.

hahn-marcelino
12.03.2023

I love Dunkin’ Donuts coffee. But whenever I go to the store I ask them to make my hot coffee extra hot. It’s always comes out Luke warm or even cold. Doesn’t matter how much I stress that I want the coffee hot. They refuse to make it hot. Not sure why I wish there was another Dunkin’ Donuts franchise in Tyler

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