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Contribute Feedback What The Night Owl doesn't like about Braum's Ice Cream Dairy Store:
Waited for 20 min for my food, came put twice with the wrong food, the third time they brought my sandwiches and a box of sad looking lettuce and carrots, told him that's not my salad, I ordered a strawberry poppyseed salad. He went to check, got back with the same box of lettuce now with a piece of chicken on top and said they are out of the strawberry salad. I'm not paying $8 for a hand of lettuce..last time I went... View all feedback.
I went Wednesday night and it was 9:45 not even time to closed and the guy was so rude to us and every other customer he had a big attitude. Braums needs to do better in hiring people y’all need people that gives good service. He should be fired he wears glasses and he was he’s ear pierced.
First time my wife was back in town in almost 28 years. She immediately had to get her milk. The dine in food was excellent too.
Incredible milkshakes. Also found low carb keto bread for $2.29. Their milk is great and comes from their own cows.The customer service is great.
Great Food, Terrible Customer Service**I've been to Braum's twice now, and while the food never disappoints, the customer service leaves much to be desired. During my recent visit, I utilized the drive-thru, and from the get-go, it was clear the staff were not up to par. The employee taking my order seemed impatient and audibly sighed as I took a moment to decide. When I reached the window, there was confusion about my order, leading to further delays. Additionally, a simple request for ranch seemed to provoke unnecessary frustration from the staff. To top it off, they didn't have ketchup, which is a basic condiment that one would expect a fast-food restaurant to have readily available. While Braum's food is consistently delicious, the disappointing service at this location makes it hard to overlook.
Braum's is the best always not much more can be said than that the prices are great the food is great the service is great I love Braum'