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Contribute Feedback What Lori Nitzsche likes about Cold Stone Creamery:
I arrived around 3:50 PM, and there were only two people at a table on the left side. I hurried to the order counter, which was somewhat confusingly located past the register. However, I was warmly welcomed by the staff. I asked for a recommendation, and by some stroke of luck, they suggested my favorite dish—almost like they read my mind! The service was phenomenal, so I made sure to ask for a name at the end, and i... View all feedback.
What Hoyt Murray doesn't like about Cold Stone Creamery:
Got I read some of the other reviews before I mean and there is a common thema. customer service and settings to customers. now first off when they have a sweet tooth, no matter how rude or cold someone is cold stone the place to go! that is, the two young men who run the restaurant were not in tune and had better things to do on the phone. I think a strong manager influence in every company creates a work flow that... View all feedback.
Got I read some of the other reviews before I mean and there is a common thema. customer service and settings to customers. now first off when they have a sweet tooth, no matter how rude or cold someone is cold stone the place to go! that is, the two young men who run the restaurant were not in tune and had better things to do on the phone. I think a strong manager influence in every company creates a work flow that goes through to all employees and then to the customers. it was like they had to work there because the school is out and their parents forced them to do it. there is always room for improvements from stone cold to cold stone.
Cold Stone is always a good place to get custom ice cream the price is pretty high though and the staff isn't always friendly but we had a good time
Delicious ice cream, took my girls and really enjoyed it.
It was so busy the last time we were there! The staff was cheerful and got everyone taken care of quickly and efficiently. While I was there with my kids, I heard zero complaints from employees or patrons.
Definitely love ice cream. But to the lady behind the counter your shitty attitude is not welcomed by anyone you need a serious reality check!
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