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Handy when using the Burnside Library, I was disappointed to see how tired and unattractive this cafe has become. The magazines provided were many years out of date, the food choices looked uninviting and my coffee was only luke-warm despite the fact that I had requested a hot coffee. When I complained I was told that the coffee can only be heated to a certain temperature; strangely, getting a hot coffee is not a pro... View all feedback.
Service can be very slow, and coffee average. It has a captive clientele and its convenient location is the main reason to visi.t
Handy when using the Burnside Library, I was disappointed to see how tired and unattractive this cafe has become. The magazines provided were many years out of date, the food choices looked uninviting and my coffee was only luke-warm despite the fact that I had requested a hot coffee. When I complained I was told that the coffee can only be heated to a certain temperature; strangely, getting a hot coffee is not a problem in other places. I won't be going back, which is a pity as this used to be an excellent little cafe.
Better avoided. The location and food is acceptable though not great. The attitude of staff to customers is unique. Expect socialising with other council staff or each other, retreating into the backroom, and wiping down already clean surfaces, to take priority over you. Do not expect orders to be attended to in the same order as they were received – favoured customers and preferred tasks take precedence. Fortunately there are many other cafes with better food and more conventional customer focus in both Greenhill Road and the Burnside Village shopping centre adjacent.
I dined here last Saturday evening and had a wonderful Fillet au Bar with risotto l'encre sèche.
A small warm interior with some tables outside façons the Château du Ducs de Bretange.
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