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Contribute Feedback What User likes about Red Lobster:
The service was excellent. Our waitress was friendly and attentive. The food arrived in a contemporary style, and while it was delicious, it wasn't as good as our last visit. I also wish there were more options for crab legs. Overall, it was a great dining experience. View all feedback.
What User doesn't like about Red Lobster:
I was told the wait would be 20 minutes, but it ended up taking an hour before we were seated. It took even longer to get our drinks, although our waiter was very pleasant. We received our food 45 minutes after ordering, and unfortunately, the fish was bland. For $20, we got just five small, inedible frozen shrimp. The only redeeming aspect of the meal was the cookies. Our final bill was $60 for two people, not inclu... View all feedback.
My wife and I went to red lobster on 8th august 2022. that was dirty. Whoever washes that **** was terrible. the waiter has taken our order and forgotten our drinks. we had our appetizers, but no drinks to wash it. at last the two sweet tees got when the waiter brought out our food. he was sorry to forget our drinks. the food was decent, but overpriced for the carry we got. After we came home in the night, my wife was ill at midnight. She was in order before she was eating there. I had to take her to the record. she has antibiotics and still recovers. she had a 102 fever, cramps, unevenness, pounding headache etc. not sure whether it is something she has eaten from there or what got caught.
Poor customer service. A Party of 7 was seated at 1 p.m. ordered by 1:15 p.m it’s now 2:05 and we have not received our food. Plus the biscuits were brung out without the plates and when I asked after 5 minutes of the biscuits being sitting on the table, I was spoken to rudely, stating “ my server would be with me shortly.” I have NOT received a refill on my drink! We have absolutely no napkins! Any other time I would’ve just left but my mom is here with a wheelchair and we already been waiting for 2 hrs now(45 mins wait to be seated, 1 hr plus before the food was brung out)! Which if we go somewhere else we still will have another 40 to 60 minutes wait. Having the children eat their biscuits off of the napkins the utensils comes in. Now our plates have arrived and it’s only 4 for a part of 7 !!
Came here with my family, had to wait a bit while seated but that was perfectly fine because our waiter was upset sweet and my mom loves to joke around and talk in places we go to! He played right along and was super respectful : food was great, came out hot, and super good!
My wife was in the mood for Red Lobster and since we were closer to Tuscaloosa we stopped here. We arrived 10 minutes after they opened but had to wait 5 minutes before we were seated. Like several said service slow, even though we were some of the only customers. The food was decent; the Red Lobster in Montgomery taste better. After we received our entrees I inquired about our salads, only then to be informed they were out of lettuce because the truck hadn't run.
Food was good but waited at least 15 mins after showing up at the time a was given. Dine in recommendations only.