Reviews
What Alivia Rowe doesn't like about Papa John's Pizza:
The third and last time I will order from Papa John’s. The estimated delivery time is never even close when it is actually delivered. This time I was quoted for 28 minutes and it took twice as much. We had to be somewhere and couldn't even wait for the food we ordered because of the misquod time. When I tried to call the store, the phone was on the hook for an hour. Horribler customer service. I'm staying at the othe... View all feedback. What Liam Huels likes about Papa John's Pizza:
When we realized that the new papadilla Philly Steak came with ranch sauce... we called the shop and offered without hesit and DID remake it without the ranch sauce!!! The driver was very polite and our order came right and hot!!! Thanks for the excellent customer service yall rock!!! View all feedback.
Reviews from various websites
Food was delivered cold and the pizza wasn't cut. What gives? You'd think their crappy phone customer service would be made up by delicious pizza. Think again.
Food was delivered cold and the pizza wasn't cut. What gives? You'd think their crappy phone customer service would be made up by delicious pizza. Think again.
Way overrated.. We got papa johns for the first time tonight and had high expectations. My husband went and got the food since it was less than a mile away from...
read moreThe food was delivered cold and the pizza was not cut. What is it? you would think that your creepy phone customer service is made by delicious pizza. think aga...
read moreOverrated. we have Papa-Johns for the first time today and had high expectations. my man went and got the food, as it was less than a mile away from our appetit...
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read moreOnline reviews of Papa John's delivery service in Tulsa have been mixed. Some customers report long wait times and inaccurate delivery estimates, with one customer mentioning being quoted 28 minutes but waiting twice as long for their order. Others have had issues with the store not honoring promo codes or giving them the wrong order, leading to frustration with the service. However, there are also positive reviews praising the customer service and efficiency of the staff, with one former delivery driver highlighting the hard work and dedication of the employees. Despite some negative experiences, it seems that the restaurant is actively working to address customer concerns and improve their service.