Zaxby's - Tullahoma

#14 - Fast Food - Tullahoma, American, Chicken Wings

Zaxby's

Zaxby's
3.8 / 5 (62 reviews)

Description

This Zaxby’s location delivers a split fast-casual experience: signature fried chicken and a popular frozen lemonade can impress, but customers report inconsistent food temperature and preparation, missing condiments/utensils, and spotty customer service — including inattentive staff and heated manager interactions. Helpful team members are praised, and pickup is convenient, yet patrons are advised to check orders before leaving due to variable quality.

Last update: 17.01.2026 from: Hank

Feedback

★ 3.8 / 5 from 62 reviews

Saturday I came in and noticed a young man named Brand. Give us our food it was a little confused and busy. he kept quiet and repaired it. with a great attitude! Good team player. and very respectful. Thank you.

drew-bull
05.05.2024

I picked up an online order and was disappointed to find no napkins, no sauce despite paying extra for it, no straw for my drink, and no silverware. I also witnessed the staff member handling the orders spill my drink and simply reset it without caring, assuming the owner wasn't present. This level of customer service is completely unacceptable, and I won't be returning.

ethan-gawrys
05.05.2024

I would leave zero stars if I could not recommended chicken is rock hard fry’s are cold funnel cake was Rock hard worst Zaxby’s I’ve ever been too apparently it won’t let me post this video, but this is what my food looked

hank-stamper
05.05.2024

Rude service dirty floors cold fry's

kevin-estes-fox494
05.05.2024

Food was good, staff was friendly, restaurant was clean. Love Zaxby’s in Tullahoma!

FAQ

The restaurant offers complimentary WLAN for its customers.

You can watch major sporting events on a screen / TV right in the restaurant.

The restaurant also takes credit cards from the common providers as a means of payment.

More information

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