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Contribute Feedback What User likes about Krystal:
I absolutely love Krystals! The staff is always friendly, and the manager, Morgan, took the time to answer all our questions and ensure our visit was perfect. I will definitely be returning! View all feedback.
What James Jay Vincent doesn't like about Krystal:
We ended up waiting 30 minutes before it was our turn to get food. When we reached the window, the staff member told me that the woman we let back in had paid for our order, which was very kind of her. We had ordered 4 Krystal Chicks and 2 Cokes. I made sure we weren't charged anything and thanked her for her generosity. However, just a mile down the road, we discovered that we had received part of someone else's ord... View all feedback.
They still haven't reopened their dining room since COVID, but the drive-thru is generally quite fast. The food is consistently hot and fresh, and the staff are friendly.
This place the is most ridiculous place ever. They are never open when they are supposed to be. The employees are rude and the general manager has a real attitude problem. The food is never fresh always old tasting. They need to straighten up before they end up closing down
If could leave a zero stars i would food was cold. The chili was burnt and old. Wasn't even worth eating. Called the store and got some young kid who was no help at all. Will not ever stop there again for any food or drinks ever. They need to be trained on how to cook food and when to dump food out if old or burnt.
I wish they would go ahead and shut this location down! I haven't ate there in years because of the food and the employees, but I thought I would give it one more try and today I regret that decision. The food is still horrible, the bread is always rock hard, the meat and chicken always are just weird and inedible, I literally had to throw away 22 dollars worth of food because nothing has changed! The employees are nice but they are either outside smoking when you pull up or have visible wounds on their bodies, not something you want to see when you go get food! Either turn this place around or put something new in this location.
The food was cold and the new chicken dishes are overpriced. I think I’ll just start buying frozen White Castle burgers from Kroger instead.
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