KFC - Tulare

Very fast read more Very fast

How is that joanna at the drive thru window only me us 1 spork for 2 meals for 2 people and no napkins, do better Joanna read more How is that joanna at the drive thru window only me us 1 spork for 2 meals for 2 people and no napkins, do better Joanna

I visited this restaurant two weeks ago, and my order was shorted twice—this happened to other customers as well when they came back in after using the drive-th... read more I visited this restaurant two weeks ago, and my order was shorted twice—this happened to other customers as well when they came back in after using the drive-thru. The staff clearly needs more training, and I believe the manager should be held accountable for this, as they are responsible for employee training. It had been five years since my last visit to KFC, and unfortunately, my experience was disappointing once again. To make matters worse, when I arrived at 6 PM, they had run out of chicken breasts and substituted thighs without providing any extra pieces in the box for the missing breasts.

6:00 p.m. 1/23/2024 Went to pick up my husband 's order. It had been placed ten minutes prior to me getting to the restaurant. Stood at the counter for another... read more 6:00 p.m. 1/23/2024 Went to pick up my husband 's order. It had been placed ten minutes prior to me getting to the restaurant. Stood at the counter for another six minutes until another customer came in and stood near me at the same counter. Stood there for another six minutes, Until a young lady finally walked up to the front to take orders. She took the man 's order first. Even though I had been standing there well before him. She didn 't even acknowledge me. Until she looked over and kind of smirked and attempted to hide her laugh. I 'm assuming I looked a little upset that I had been standing there well before he was, and she acknowledged him and took his order. After he was done, she looked at me and asked what I wanted. I told her I wanted to speak to the manager. She said o k and kind of wandered off as the manager was approaching. The manager didn 't really seem to care. As I was trying to explain what happened he narrowed his eyes as to say I don 't give a damn about this conversation So I said screw it and left. I understand you 're busy, but you should at least acknowledge people when they come in. The young lady was rude, she had to have seen me waiting there at the counter for a whole 6 mins before the other customer walked in. So to smirk and attempt to hide your apparent amusement at my frustration is unbelievably rude. I will be calling corporate, both the manager and young employee need more training. And I expect the manager to give a damn!!And how on earth does it take well over 20 mins to put some chicken in a bucket?? I watched them put my order together, all they did was grab everything from their holding units and slap it into a bucket, put it in the bag and hand it to me. It should not have taken that long.

They forgot my order. I waited 20 minutes, and during that time, three orders were called for people who came in after me. When I inquired about my order, they... read more They forgot my order. I waited 20 minutes, and during that time, three orders were called for people who came in after me. When I inquired about my order, they went back and prepared it for me.