Filiberto's Mexican Food - Tucson

You can smell their cursed a men’s room from the drivethru. Smells like straight sewage. Even with this smell, that permeates the whole place, it’s still better than a legitimate family style sit down Mexican restaurant in New England. I keep going back. The food is good. Just hold your breath in the mens room. Health inspector, if you see this please bully the franchise owner into fixing this sewage smell. The employees deserve a place that only smells as bad as an empty restaurant normally does.

I went through the drive thru on 7/13/23 at 9 30am and asked the employee what is poco that showed on my receipt. He said steak and cook forgot it was a Jr breakfast burrito but only charge for Jr size. When I got home it was all wrong and had ham in it. I brought it back and the employee man said refund for only the burrito not the large diet coke. I said yes. He asked for my debit card and I gave it to him. Then a lady employee gave me my debit card and a receipt. She charged my card again for $3.33 and said it was for the drink. I told her no! I already paid for my drink when I got the burrito. I told the man employee wearing glasses that I want a refund for the burrito I handed back to him and now for a second drink they charged me. He acted like he couldn't speak English. He never refunded me or gave me a new burrito. I called the police to come out. The ov officer said to file a complaint with HQ and call my bank to dispute. These people stole from me. My entire family loves filibertos but now they're going to stop. It's unfortunate this has happened. The stole from me twice. It's disgusting. Zero stars for this business. I just hope I get all my money back. I have the receipts and bank statement. I never got a refund. And no food.

This location is pretty horrible. They always act like you're an inconvenience when you go thru. Told the dude I wanted a bean burrito on Wednesday sale day. Charged me for a beef burrito. When I asked him to fix it fool tried to say it was my fault.Food: 4/5

This place is, 5-star , for what it is. If you want some of the best mexicam fast-food,n look no further! Specifically the location in Oro Valley at Oracle and 1st here.Food: 5/5

I am loyal fan to Filibertos, go at least twice a week. Today thru the drive-thru horrible experience with teller. I asked for six red salsas (I like at least 3 to 4 per taco), she gave me a look and said it cost a dollar extra for more hot sauce. She is the only one to ever say this to me since I've been going there for over 3 years! I let her know she is the only one to ever to say it's extra. I get my bag, I have 3 green salsas. I'm lived at this point (I'm really craving my hot sauce). I then had to park, walk in and get my own from the salsa bar. Where I as far as I know there is no limit on how many I can get? .... Thinking I need to switch to Nico's.