The Atrium - Trumbull County

On August 17, 2021 at The Grand Resort Hotel and Spa in Warren, Ohio I was sexually assaulted by the massage therapist Daniel Sharfal, during a couples massage with my wife. We reported the assault to EVERYONE at the hotel, Including the general manager Kelli Denman, who allegedly passed this information along to appropriate department heads . I was told by the spa director, Penni Mokros, that nothing could have happened because there was no disruption in service and if something did happen I should have just got up and left. Shortly after returning home I reported the incident to the Ohio state licensing board.November 2022 the attorney general 's office calls me -they have filed action against Daniel because ANOTHER report (assault)was made against him and they are pursuing action against his license. He is still employed at the Grand Resort Spa and hotel. February 3rd, 2023 While I am at the Ohio Board at Daniels licensing hearing, along with the other said victim, Spa manager Penni was reported to have handled the situation in August by calling the massage therapists for a meeting and stating it 's just dykes who don 't like men There is no formal ruling yet by the board but I will not be silent in wait. This man continues to be employed! I am here to warn fellow women. This should not happen to one more person. The hotel the spa handled this situation with an incredible amount of discrimination and negligence.

I am giving 4 stars because of the staff...We stayed in this hotel twice, once last year on our way cross country, and the same this year. The hotel, although somewhat dated is very comfortable and suited our needs. The best part of the hotel was the staff....they are incredible! There was never any hesitation about anything that we requested, the fellow at the front desk was wonderful and accommodating. We ate at the hotel, (Atrium), it was okay...we were just happy that we didn't have to get back in the car to search for food. This hotel is worth going 10 mi off the interstate just so you don't have to go to a third or fourth rate hotel for not much more money, and they take dogs which is a bonus!

We are staying here as I type this. Tried to take the kids to dinner and got kicked to the curb and passed on like 4 times only to end up eating at the bar table. The wine director was the first employee to go out of his way to get rid of us and escort us to another dining area which passed us on to another.Next we tried to hit the the range golf balls at like 730pm (2hrs before sunset) and everything is closed. Really, I thought this was a resort in the summertime??I got the feeling they dont like kids or non members. We played some games and I had a bartender tell me they are trying to turn this into an adults only resort which confirmed my experience. We won't return here because we were treated like pondscum, not potential future members. Shame on the management here what a joke.

Very good food and very reasonable for a resort. Atmosphere and service was also great. We really enjoyed our dining experience while we were staying there. We also ordered pizza one night for room service that was also reallu good!Kid-friendliness: Great kids menu and very reasonable.Parking: During dinner hours parking can be kind of difficult but that wouldnt stop me from going.

Beautiful atmosphere and the food never disappoints. Service can be hit or miss but always enjoyable!