TGI FRIDAYS - Troy

The did not honor my reservation, had to wait 1 hr and watch them seat people who came in after me.

Our service was absolutely horrible! When we arrived at 7:00 on a Friday night, the place was more than half empty. That should 've been our first clue. When my husband asked the waitress which beers they had on draft, the waitress pointed inside the menu at the beer list. We had seen some craft beers listed on a sign as we walked in, and they weren 't listed in the menu. So my husband asked about those. The waitress told us there were too many to remember, and didn 't offer to go find out. Later on, we asked her if they did anything to celebrate birthdays--we were there for my mother 's 85th birthday. She said, All we do is give a free sundae. And she walked away. She never offered drink refills, etc. I 'm not sure where the manager was, but had he been walking around at all, he would have noticed the poor service this young lady was giving her customers. The male server that was working with her was trying his best to pick up her slack--clearing tables, asking people if they needed anything, etc. Unfortunately, we were one table outside his service area. We will definitely NOT be going back.

When we arrived, we waited for a host/hostess to seat us, which didn’t happen so we ended up seating ourselves. We waited for at least 15 minutes to be waited on and then watched as customers who came in after us were served their food prior to us. The server was apologetic but it was evident that the restaurant was understaffed and the staff that were there weren’t attentive to the needs of “all” customers as some received continued attention while others such as us were neglected for extended periods of time.

The appetizers were EXCELLENT !!!!!!!!!! ( Brie Brulee unbelievably delicious!!!!!!!!!) The beet salad and garden salad was refreshingly cold,crisp, very tasty and a superb bite.The entrees? Not so much: Crab and shrimp pasta had succulent shrimp but the homemade rigatoni were NOT cooked..like eating raw dough. The Taziki sauce was UNDER everything on the Gyro Platte, and difficult to access in order to spread on the pita/meat/greens combo, and the meat was soft and crumbly, almost like poorly mixed meatloaf. The presentation of the gyro plate per se was eye-catching but the arrangement made it difficult to assemble everything.The salmon was awesome, as were the potatoes and beets, but the greens under everything were too chewy and not tasty at all. The blueberry panna cotta was flavorless , but the mousse cake/pie had a heavenly crust. Coffee was strong, tasty, had NO bitterness.I would recommend Thea's for FABULOUS appetizers and an awesome beet salad but the entrees left a lot to be desired .

Great service and the food and apps were so good. I have to try the bruschetta