Subway - Troy

Fast Food, Sandwiches, Catering
Menu
Full menu with pictures, prices and categories.
Phone
You can call the restaurant via +17315360106

Menu

On this homepage, you will find the complete menu of Subway from Troy. Currently, there are 63 dishes and drinks available.

The Subway located within E.W. James has garnered mixed reviews from patrons. Many have faced significant issues with their orders, often receiving incorrect items and experiencing slow service. Complaints about cleanliness, including flies in the food, have further marred the dining experience. In contrast, some customers praise the restaurant for its fresh ingredients, customizable sandwiches, and attentive staff. While a few have found satisfaction in the cheerful service and quality of food, the overall sentiment reveals a need for improvement in order accuracy and customer care. Prospective diners should weigh these factors before visiting.

Last update: 11.12.2025 from: Sue

Feedback

★ 3.3 / 5 from 166 reviews

Was User at Subway a mag?
"The restaurant in Troy consistently gets orders wrong. I ordered a BMT sandwich and received a BLT instead. I ended up with a disappointing vegetarian sandwich with only three small pieces of bacon on a footlong sub.".

What User dislikes about Subway:
I placed an order online and had to wait an extra 15 minutes because they never made it. They got the majority of my order wrong. When I tried to resolve the issue, I was ignored. I will never be ordering from this restaurant again. View all feedback.

michael-harbin
Michael 17.01.2024 - 19:23

There were flies in the food which was not pleasant. The service was for take-out dinner, with prices ranging from $1 to $10 per person. The food, service, and atmosphere all received a rating of 3.

roxey-powell
Roxey 17.01.2024 - 19:23

Flies are all over the place, and the service is very slow. I had to wait for an hour for my takeout order. Overall, the food gets a 2, service gets a 1, and the atmosphere gets a 1.

crystal-g-flower667
Crystal 17.01.2024 - 19:23

I have always been a fan of Subway, but my recent experience was extremely disappointing. I called ahead to place my order for pickup, but the service was chaotic. It took four tries just to get someone to answer the phone. When I arrived to pick up my food, it was a disaster. The BLT sandwich I ordered was mostly onions on stale bread with very little bacon. The wrap I ordered with bacon, chicken, and ranch was a mess, with too much cold chicken and tomatoes despite my request for no tomatoes. It was overstuffed and difficult to eat. When I called the store to complain, the staff were unhelpful and unapologetic. Even the manager did not offer any resolution or apology. I felt like I wasted $20 and will not be returning to this location. It seems like the employees at this store are in need of some serious training.

sue-richardson-lawye
Sue 17.01.2024 - 19:23

The vegetables are fresh, the meat is excellent, and the bread is baked fresh in-house. Sandwiches can be customized to your liking, whether heated, toasted, or as is. Overall, the food, service, and atmosphere all receive a perfect score of 5.

holly-singleteary
Holly 17.01.2024 - 19:23

Order in the app. And got my order wrong. Won’t be ordering in the app again. Service: Delivery Meal type: Lunch Price per person: $10–20

Full Menu

  • Burger

    The Columbus
    The Columbus
  • Footlong Melts

    Baja Chicken Bacon Melt
    Baja Chicken Bacon Melt
    Baja Steak Jack Melt
    Baja Steak Jack Melt
  • No Bready Bowls™

    Baja Chicken Bacon
    Baja Chicken Bacon
    All-American Club
    All-American Club
  • Coffee,Tea,Drinks & Chips

    Hubert's Lemonade
    Hubert's Lemonade

More information

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