New China Troy Michigan

Our go-to for Chinese food for many, many years. Excellent vegetarian and non-veg options.

The chicken dishes are great. They use chicken breast chunks not those small stringing other Chinese places use. The egg roll was good too, the crab rangoon was tasteless. The service was good it was only one waiter so we didn't get our full meal at the same time but when it arrived it was hot and tasty. The decor is old and outdated but the owner (assuming) was so friendly and held conversations with us. One thing I didn't like was they served canned pop for dining in, that means no refills. Overall I will be back for sure.

I only wanted some Crab Rangoon. Which was pretty good but they didn’t put the sauce (that I specifically ordered) in the bag. So it could have been better…

Thank you for your response. I plan to try a carryout option next time. I apologize if my previous comments seemed harsh; I just wasn’t expecting the level of service we received. I would have appreciated a clearer explanation of the situation at the time, as we felt a bit confused about what was happening. When we were advised not to order a particular item unless we really wanted it, it made us feel like the kitchen either didn't enjoy preparing it or that we might be a burden by ordering it. I understand you were operating with a small team of four, which is quite challenging. I admit I may have misunderstood some of the information, but prior to ordering, the customer service was excellent. However, once we placed our order, we didn’t receive a check-in or a two-bite follow-up, which is something I’ve experienced at other restaurants. This lack of communication might have led us to order more food, as we ended up having to get extra items from another place that evening. I appreciate your hard work, especially since it seemed you were managing tables in the dining room largely on your own. This is just my perspective on our dining experience, and your response has definitely helped clarify things. I hope to update this review next year and wish you continued success, along with the potential for additional staff.

This is the best Chinese food in the country! My family has been dining here since the 1980s, and I always eagerly anticipate my meals here. Some of the must-try dishes include shrimp toast, egg drop soup, egg rolls, and almond boneless chicken. Alice is amazing, and she runs a fantastic place at The New China.