Granite City Food Brewery - Troy

It took about 40 minutes for us to be seated even though we made reservations. They brought out the wrong meal. Mother's Day ruined.

Our server was excellent. She anticipated everything we needed. We never had to ask for refills. The food was delicious and everyone enjoyed it. Granite City is my go-to place foe a great meal!

Noise level was so high at dinner that trying to converse in a booth was difficult. Flatbread was good. Chicken pot pie was made with deli sliced chicken sliver and was mainly a sauce. Not worth it at all. Fish and chips used to be better. Something changed and quality lower.

The worst dining experience I’ve had in my entire life. We scheduled a table four days in advance for Mother’s Day. Our table was scheduled for 3:30 we were sat at 4pm. Waters for the table came down at 4:30 pm followed by our drinks at 5:00 a full hour after we have been sat. After ordering food for the night we had our entries arrive a full 2 hours after sitting down (3 hours after arriving to the restaurant) and had two orders come incorrectly with my grand fathers meal not arriving at all. Our waiter has a breakdown at this point and is crying, while my table and multiple other try’s to reassure him and get him to relax… a kitchen staff employee comes out at this point and gives my grandfather a attitude about his order and ask” what he wants to eat” while the entire table has their food in boxes… do not come here…. It was a 350$ dinner for a service you can receive that would not even compete with Waffle House. Complete joke.

The restaurant management staff allowed far too many reservations for Mothers Day. We had to wait over 30 minutes to get sat despite the reservation. While our waitress was very attentive the kitchen staff really dropped the ball, multiple items came out ice cold and they were missing key ingredients to dishes. Props to the wait staff for dealing with the kitchen and front of house letting them down.