Dunkin' - Troy

We arrived at the drive-thru just 20 minutes before closing. The young man at the window was incredibly efficient and was ready to brew a fresh pot of decaf jus... read more We arrived at the drive-thru just 20 minutes before closing. The young man at the window was incredibly efficient and was ready to brew a fresh pot of decaf just for us...

I visited today, and my order was taken incorrectly. When I reached the window, I was asked to clarify my order. I ended up being charged for two small signatur... read more I visited today, and my order was taken incorrectly. When I reached the window, I was asked to clarify my order. I ended up being charged for two small signature lattes instead of just one.

The food I received was neither hot nor fresh. The service at the window was also less than pleasant. Given the price, quality, and temperature of the food, I m... read more The food I received was neither hot nor fresh. The service at the window was also less than pleasant. Given the price, quality, and temperature of the food, I might consider not returning.

The service at this Dunkin' Donuts is fantastic! The staff is always friendly and consistently gets my order right. I truly appreciate their warm smiles and pat... read more The service at this Dunkin' Donuts is fantastic! The staff is always friendly and consistently gets my order right. I truly appreciate their warm smiles and patience with me. This location is always clean, which enhances the experience. I love getting my favorite drink—a large iced peach green tea with extra green tea and no ice. Plus, the parking is convenient and easy to navigate. Overall, I highly recommend this place!

Check out these new holiday drinks. It's outrageous! I mentioned that my cup was only 3/4 full, and they transferred it into a smaller cup to make it look full.... read more Check out these new holiday drinks. It's outrageous! I mentioned that my cup was only 3/4 full, and they transferred it into a smaller cup to make it look full. What in the world? I won't be returning ever again! Who does something like that? Of course, it's Dunkin'. I've already stopped going there due to these kinds of practices, and now they've made it onto my boycott list along with a few other shady businesses.