Dunkin' - Troy

Very disappointed with costumer service especially finding out the assistant manager was so rude first they should greet the costumer she didn't when I ask wher... read more Very disappointed with costumer service especially finding out the assistant manager was so rude first they should greet the costumer she didn't when I ask where can I stand to put in my order she hush me because she was on headset then she told me Ihad to wait which I didn't have a problem with but when I said hello she dismissed me this was my first visit to this locationher name is Kim I decided to leave because costumer service is important and I didn't feel welcomed so why would we spend ourmoney here

Quite a clean establishment. Get our daily dose of coffee here read more Quite a clean establishment. Get our daily dose of coffee here

Ordered a sausage egg and cheese, and a snacking bacon at drive thru. Paid got a bag. Drove 2 miles and found there were 3 Boston cream donuts, looked at receip... read more Ordered a sausage egg and cheese, and a snacking bacon at drive thru. Paid got a bag. Drove 2 miles and found there were 3 Boston cream donuts, looked at receipt and it showed 3 donuts, so I got someone else's order. But I could not go back and werntto another dunkin to get sandwich. Tried for 45min to call store (6 times) no answer. I will be calling corporate. This ishappening to much these days. ALWAYS check your order.

I really love this restaurant, it is faster than others in the area and the staff is fantastic! read more I really love this restaurant, it is faster than others in the area and the staff is fantastic!

It was difficult to navigate the parking lot, as there were no available spaces in the back and I got stuck behind another car in the drive-thru. I was unable t... read more It was difficult to navigate the parking lot, as there were no available spaces in the back and I got stuck behind another car in the drive-thru. I was unable to maneuver around the corner in the drive-thru due to a snowbank and the angle of the truck in front of me. I ended up waiting for 15 minutes before I was able to move.