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Contribute Feedback What Bri M likes about Chinese Gourmet Express:
the lady working in this place hooks it up man. she gives me hecka food for jus one plate. she always smiling and giving good service. the food is also pretty bomb she always recommending the best food. 10/10 i love this place sm View all feedback.
What Ammy 09 doesn't like about Chinese Gourmet Express:
Girl at front desk is very rude she was on left side and i ordered veggie rolls but said nothing she grab rolls and was ready for checkout she didn’t told me your ready for checkout and come this side, she just stand at cashier register for 5 mints i asked her what happen she said $4.99 that was rediculas View all feedback.
Happened on 04/16/24 Ok #1, the prices were insane 8.99 for a little teeny weeny to go box, not only that it tasted like it was 20 years old, also the service was bad, first of all she was not even in the building she was just in the back, also when I asked for Orange Chicken she told me to come over here to the other side, Why?. So If you to the West Valley Mall in Tracy I would consider picking something else in the food court
I can not believe this I went here on April 16 2024 and I ordered orange chicken and rice. 4 major major problems 1 service was not okay she rushed a lot 2 False advertisement she displayed the kids meal big but she only made it one big box to look big and 8.99 heck no 3 lack of freshness ok Its a mall food court but this is not acceptable it tasted stale and it was not even worm the thing did not even have lighting. 4 Overpriceness again with tax 10.91 for a box that looks like a tiny to go box. Do not recommend!
Suppose to serve at 11am, but usually does not have food out until 12 or later.
I was disappointed with my recent experience at Kevin's poor customerexperience in front desk. After requesting to pack tofu, Kevin grabbed the bag while still processing the bill and told us to leave. Upon inspecting I discovered that all the eggplant had been packed, but not a single piece of tofu, despite had to bepaid for tofu and eggplant items.Not to mention I am a regular customer there since 2016
I guess my expectations are too high.. food was cold not very good.
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