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At this Townsville hotel and restaurant, guests experience a mixed bag of service and culinary offerings. While many diners rave about the excellent steaks and friendly staff, particularly a standout named Bianca, others report inconsistencies in menu availability and overall dining experience. Despite some criticisms of rudeness from staff during events and outdated accommodations, the quality of food generally impresses. The establishment's convenient location and clean, spacious rooms appeal to visitors, although some areas require maintenance. Overall, it’s a place where good service and tasty food shine, even if the atmosphere occasionally falls short.

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