Reviews
What Iker Barrondo Martín doesn't like about Telepizza Calle Real:
1.5 hours later, I call to see what's happening with the order. They tell me that it is coming out. I ask to speak to the manager Joa, to ask for explanations and request a discount, Joa laughs and says she can't do that, when they have offered it to me a thousand times to compensate for the mistake (Joa ended up hanging up the phone, she didn't know what to say). Terrible service, even worse customer service, no one takes responsibility for the error. The order arrived very late, cold and I had to reheat it as seen in the photo. They didn't offer me any solution. I don't understand how a person who works customer-facing has so little tact and empathy with a dissatisfied customer (and rightly so).
Reviews from various websites
Muy amable la chica de caja y la pizza a llegado muy rapido
Estuvimos comiendo ayer allí y todo genial. La chica que nos atendió fue amabilísima, las pizzas estuvieron hechas en poco tiempo, y estaban muy buenas. Todo pe...
read moreMuy agradable el otro día muy bien la comida para llevar.
La gente que te angie de es muy maja, el servicio es buenísimo y te dan la comida bastan te rapido, puedes encargar la comida para recoger. Las pizzas están bue...
read moreLa persona (anonima) de la caja me ha dicho q deje una reseña pq si no no me deja beber bifrutas en la terraza, asi q na mu buena pizza una verdadera y exquisit...
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read moreThe pizzas were good, but there is no uniformity of the ingredients, for example the shrimps were concentrated in a part instead of being all over the pizza
Very small but they treated me very well, the girl was very nice.
We've come to pick up and all phenomenal. the girl who has served us very nice and efficient.
Bring food very fast and are super friendly to attend
Very good deal of astri service very good I would give them 10 stars if I could
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