The Coffee Bean Tea Leaf - Torrance

Went through the drive through and Allen was rude and unprofessional. Maybe he hates his job, in which case he should quit and get a different job. All other employees at this location are wonderful.

Asked about the buy one gift one and the employee simply stated yes it started today, asked how to get it and they simply said you need a QR code and when I asked how to get a QR code for it they said it was hard to do.I don't understand why I had to pull each bit of info piece by piece and why they were so unwilling to help me utilize the promotion which brought me into the shop in the first place. Saw them texting while making my drink without gloves which was also interesting.Got my sweedish berry tea and it was almost all ice....

Incredibly rude no friendly service. Never service with a smile. At best I might get a dry attitude.Their Barista Jasmine has the worst attitude of all. Very rude and abrupt and almost refuse to give me information when I wanted to report her to the corporate office.I have to say this coffee location is the worst of all coffee houses that I've ever been to including Starbucks.I prefer coffee bean and tea , but I'll go to Starbucks just because they have a better attitude.I don't understand why most coffee bean and teas personnel has very dry personalities is that a requirement to work there?

Clean and well maintained store. Staff was attentive, and service was fast.Wheelchair accessibility: Fully ADA compliant access from parking lot to restroom inside.

Came to hang out and attempted to order a drink, the guy working the counter was a complete and total jerk!!! it’s Saturday afternoon, July 1, 2023, the time is 5:00 PM and the dude was just an absolute jerk, unkind and unprofessional. Nobody deserves to be treated that way if you’re looking for a great place to hang out don’t come here, maybe try Starbucks.