Carters Landing - Toronto

This place a hole in the wall with good vegetarian. The ambiance isn't great, but the food is good and the people running the place are very warm. The best item... read more This place a hole in the wall with good vegetarian. The ambiance isn't great, but the food is good and the people running the place are very warm. The best item on the menu are their sandwiches.

We were late for our reservation, but Chuck's kindly held the table for us. Tableside Caesar salad was amazing. Our mains were bit of a wait, but before we coul... read more We were late for our reservation, but Chuck's kindly held the table for us. Tableside Caesar salad was amazing. Our mains were bit of a wait, but before we could complain, our server apologized and they appeared shortly after. Amazing food and portions were well suited. Our steaks were perfectly done! Due to the small delay in our mains, manager sent over a sinful skor Sundae that although we were much too full for, we devoured. Excellent service and kudos to management for staying on top of service.

Western themed steakhouse in Banff. Friendly welcome. Helpful and knowledgeable waiting staff.We had fillet steak and I think it was among the best I've ever ha... read more Western themed steakhouse in Banff. Friendly welcome. Helpful and knowledgeable waiting staff.We had fillet steak and I think it was among the best I've ever had.Ambience was very good and the meal well paced.A really good evening.

I 've been to Carter 's Landing a number of times since it opened. At the beginning, the service was fantastic with the staff being very energetic and going out... read more I 've been to Carter 's Landing a number of times since it opened. At the beginning, the service was fantastic with the staff being very energetic and going out of their way to make the experience wonderful. The menu was extensive and creative and the food was served hot and delicious. I went last Fall around Thanksgiving and was not at all impressed with the service. The place was very quiet with few diners. Rather than seat the guests in one of the dining areas the staff had us seated all over. With a small staff they couldn 't look after the guests properly. Service was extremely slow, food was delivered cold and was all around a very poor dining experience. I said I wouldn 't go back. Well, I was looking for a place for brunch and saw this available so decided to try it again. There was no mention of a buffet only and the website only showed a brunch menu. As my last visit, the service was horrible. We ordered coffee to begin and when it was brought about 5 or more minutes later, the server didn 't bring milk and cream, even after asking if we wanted those when we ordered the coffees. Then, a few minutes later she only brought 2 milks and 2 creamers. It was the same for our refills! The buffet at $22 a person was sparse. The 'kid ' making the omelets, crepes and waffles seemed well out of his element. Omelets were stuck to the pan, over cooked and only one at a time. Not much better on the crepes. The rest of the buffet, which consisted of 3 trays of hot items and a small table of cheese, fruit and deserts was not enough. Hot items were cold and uninspiring. It 's sad that Carter 's Landing seems to be so mismanaged because the location is absolutely perfect and begging for a place like this should be, but the bad management, poor service and lack of food quality is going to spell the end of this place which should be absolutely thriving! It 's sad actually!

Too loud and noisy to have a conversation, so do not go there if that is what you are attempting to accomplish, service and food are great. read more Too loud and noisy to have a conversation, so do not go there if that is what you are attempting to accomplish, service and food are great.