Kfc - Torfaen

#1 - Fast Food - Torfaen, Coffee, Chicken

Kfc

Kfc
2.4 / 5 (365 reviews)

Description

The dining experience at this restaurant was disappointing, with slow service and accessibility issues. Vegan options were lacking, and the staff seemed unhelpful. Similarly, a visit to a KFC location was marred by rude and uncomfortable service, leading to a decision not to return. On a positive note, a clean restaurant in South Wales offered delicious food and friendly service, ensuring a return visit.

Last update: 17.01.2026 from: User

Feedback

★ 2.4 / 5 from 365 reviews

The service was very good at this restaurant. We ordered two drinks - one coffee and one soft drink - and selected table service. However, after 25 minutes, we were still waiting for our drinks and could see our order sitting on the counter. I wanted to retrieve our drinks myself, but each time I tried, the staff apologized and assured me they would bring them to our table. The restaurant also had steep steps leading to the restrooms, which was difficult for me to navigate due to my bad back. When I went to get the keys for the disabled restroom, no one was available to assist me. Overall, this was the worst dining experience I have had.

amy-harrison-2
12.11.2022

I recently visited a clean restaurant in South Wales where the staff were extremely friendly. I will definitely be returning. The food was delicious and my order was quickly prepared.

It has been a long time since we last visited a KFC. My partner and I decided to try the boneless chicken meal for a change. Unfortunately, we were disappointed to find that the chicken fillets tasted like they had been cooked in old oil. The chips were minimal, dirty, and undercooked, with a bad aftertaste. KFC should consider reviewing their products and procedures, as we do not plan on dining there again anytime soon.

Best kfc in South Clouds, and also one of the cleanest shops in which I was. the staff is super friendly and chatty and always my eating within 5 minutes.

Visited with my daughters. Vegan option was not available we were offered a salad (after I’d paid). Accepted as we thought the staff member said she’d add quorn. We misheard. Salad box with a few kernels of corn. No offer to refund as I’d...paid much more for the vegan burger! No gravy or coleslaw available. Salad was drenched in dressing. Grim. Dirty tables too!

FAQ

A little farther located is Cwmbran, where you can also access the public transportation.

The restaurant also provides suitable seating for its smallest guests in the form of children's chairs.

The diner is accessible and can therefore also be used with a wheelchair or physical limitations.

More information

Suggested nearby restaurants.