Baskin-robbins - TOOWOOMBA CITY

I have to say that the ice cream was absolutely delicious! I'd also like to express my gratitude to the young man who served my friend and me on April 18th around 3 PM. It's quite rare to encounter someone who is friendly and polite in the fast food industry, so I truly appreciated the conversation and kindness he offered. Thank you for being such great staff!

Tonight, my family and I visited this ice cream shop at 7 PM, and I have some feedback to share. First of all, we were served by Ava, who was wonderful and professional, even though it was a hectic time of night and her two coworkers were not making things any easier for her. Speaking of those coworkers, they were busy making TikTok videos, blasting music, and yelling at each other and at Ava while she was trying to do her job. This behavior is unacceptable, especially from individuals who appear to be of school age and should understand the responsibilities that come with working. It's disappointing that they felt the need to act childishly instead of supporting Ava. We truly sympathize with her for having to work alongside them, as they offer no assistance to her or the business. Those individuals know exactly who they are, and I hope the management takes the time to assess who is really contributing to the team's efforts while others are distracted.

I visited on Friday night and had the worst experience ever! The restaurant was dirty, with stains all over the tables. The prices were outrageous—$6 for a tiny scoop of ice cream! When I asked to speak to the manager, I was told she wasn't available. What on earth are these kids doing here without supervision? Absolutely disgraceful.

Always a delight! The service is quick, with no long waits. They provide excellent catering through Uber Eats and take great care of their customers. Keep up the great work!

Always go there to buy ice cream for my daughter Love the kids who work there amazing and smiling always. Ordered ice cream and tasted and looked as amazing as we thought!!