Subway - Tolono
Subway
Description
This sandwich spot serves genuinely excellent, well-prepared food that keeps regulars coming back, but operational problems undercut the experience. Chronic understaffing and inconsistent hours produce long waits, messy or unlabeled orders, and occasional refusal to serve near closing. When the dependable, friendly crew is working service is quick and pleasant, and the shop is clean. Come for top-notch sandwiches—avoid peak evening rushes and expect takeout rather than a polished dine-in experience.
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Feedback
Accepting online orders is manageable as long as there’s enough staff to handle them. Unfortunately, this restaurant had a line out the door with only two employees and no visible management. It's well-known for being understaffed. I really feel for the hardworking staff members. Waiting 45 minutes for a Subway sandwich is simply unacceptable. I would recommend staying as far away from this location as possible.
Taking online orders is fine if you have the staff to fill the orders. This place had a line out the door and no management to speak of and only 2 employees. It is notoriously understaffed. I feel bad for the poor kids working there. 45 minutes for a Subway sandwich is not acceptable.As far away from this one as possible
I don't usually complain, I used to work here so I get it and I try to be understanding but everytime I order there it's a mess. The sandwiches are a complete mess, no napkins in either bag. I have 6 sandwiches none of them labeled. While u don't HAVE to label them it's a nice thing to do. Maybe it's because it was my order and I did used to work there but it's every single time there is something wrong , or missing . To the point that I barely eat there at all anymore. Spending over 60$ for food should ensure it's correct, neat and has all essentials..I'd like to add it's in the evening that I try to visit.
FAQ
More information
QR-Code for the menu

