The X-factor - Feedback

Service: Dine in Meal type: Lunch Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Fried Green Tomatoes, Country Fried Steak read more Service: Dine in Meal type: Lunch Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Fried Green Tomatoes, Country Fried Steak

Great food and prices. Service: Dine in Meal type: Lunch Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: blt, Chicken Salad read more Great food and prices. Service: Dine in Meal type: Lunch Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: blt, Chicken Salad

**Service:** Dine-in **Meal Type:** Lunch **Price Per Person:** $20–$30 **Food Rating:** 5/5 **Service Rating:** 5/5 **Atmosphere Rating:** 5/5 **... read more **Service:** Dine-in **Meal Type:** Lunch **Price Per Person:** $20–$30 **Food Rating:** 5/5 **Service Rating:** 5/5 **Atmosphere Rating:** 5/5 **Recommended Dishes:** Fried Green Tomatoes, Grape Salad

This was our first visit to Toccoa, and we stopped by for a late lunch. We ended up waiting over an hour for our food, during which we saw five other groups get... read more This was our first visit to Toccoa, and we stopped by for a late lunch. We ended up waiting over an hour for our food, during which we saw five other groups get seated, order, and receive their meals. Overall, I would rate the food a 2, the service a 1, and the atmosphere a 3.

We sat down, and someone mentioned they would be with us shortly. Two minutes later, a server checked in to see if we were ready, but we informed her that we we... read more We sat down, and someone mentioned they would be with us shortly. Two minutes later, a server checked in to see if we were ready, but we informed her that we were still deciding since the toddler needed more time. Another six minutes passed before the owner assured us they would be right with us. After an additional 15 minutes, our order was finally taken. The server had just been instructed by the owner to stop using her phone when she approached our table. She asked us to go ahead with our order, but her tone was quite off-putting; there were no pleasantries exchanged. As I ordered my toddler's burger, I requested light mayo. The server replied that they would provide it and then tossed a small container onto our table before moving on to take the rest of our order without any friendly interaction. After that, she took the menus and left. Our food arrived about 15 minutes later and was quite good. One server came over to refill our glasses, but no one checked if the toddler's drink needed a refill. I finished my meal first, and when the server who took our order eventually came over, her tone had changed to be more polite as she asked if she could take my plate. My sister-in-law finished her meal, but her plate remained on the table for another 10 minutes without anyone checking on us or offering a to-go box or the check. Frustrated, I got up and went to the server's station to get my own box. After waiting a moment longer for someone to bring our check with no success, we headed to the bar where the owner and two servers were gathered. The owner asked if we were ready, and I replied firmly that I was. He inquired if everything was okay, to which I responded that it was not, as I was ready to leave. When he asked what the issue was, I explained the situation. He offered to cover our lunch, and I thanked him before leaving. As I was exiting, I overheard him mention that there had been two tables with issues that day. Feeling compelled to address the matter further, I returned and spoke with the server who took our order. I expressed that, as someone in management myself, I found her customer service skills to be quite rude. I told her it seemed she was taking her frustration over being reprimanded for her phone use out on us as customers. She attempted to justify her behavior by claiming she was the only one working the floor, but I reminded her there were four servers present. She continued to make excuses until the owner told her to stop talking and listen. When she tried to interrupt again, he instructed her to be quiet. I encouraged her to do better and walked away. Overall, the dining experience was a mix of great food but extremely disappointing service. Service: Dine in Meal type: Lunch Food: ⭐⭐⭐⭐⭐ (5) Service: ⭐ (1) Atmosphere: ⭐⭐⭐ (3) Recommended dishes: Hamburger, Country Fried Steak

I had some fantastic catfish, easily among the best I've ever tasted. The sides were decent, and the coleslaw was quite good. However, the fried pickles were a... read more I had some fantastic catfish, easily among the best I've ever tasted. The sides were decent, and the coleslaw was quite good. However, the fried pickles were a bit disappointing. My husband enjoyed his country fried steak and the accompanying sides a lot. Overall, I would give the meal a solid 4.75 stars!

This place was great! The food was very fresh. I got the chicken parini and the pesto sauce was great, with soft bread. My fiancée has fried steak and he loved... read more This place was great! The food was very fresh. I got the chicken parini and the pesto sauce was great, with soft bread. My fiancée has fried steak and he loved it. Hospitality was great, Kim was our waitress and she was so nice. We recommend this place when you are in the area.

My husband and I were visiting the area and decided to check out this restaurant based on the great reviews. We were very pleased with the service we received;... read more My husband and I were visiting the area and decided to check out this restaurant based on the great reviews. We were very pleased with the service we received; the staff was friendly and attentive. The food was outstanding. We ordered mozzarella sticks, buffalo wings, okra, cheese grits, salmon, and a Cuban sandwich. Although we didn’t take pictures of everything we ordered, I can assure you it was all incredibly delicious. We will definitely eat here again if we're ever back in the area, and we highly recommend you give it a try as well!

During my visit, the service and food were outstanding. This restaurant is a lovely spot to enjoy some high-quality cuisine. There's nothing quite like a clean... read more During my visit, the service and food were outstanding. This restaurant is a lovely spot to enjoy some high-quality cuisine. There's nothing quite like a clean and beautiful environment. My server was courteous, and my meal arrived promptly within a few minutes. However, please note that the restaurant closes at 3 p.m. on certain days of the week, so be sure to check the business hours before you go.