Pizza Hut - Feedback

#1 - Pizza - Toccoa, Chicken Wings, American

Reviews

Overall Total Score
3.3 out of 5
Good | 1184 reviews

Reviews from various websites

Menu

Last update : 10.11.2022

1.8 ★ from 25 reviews

I'm not a fan of the new pasta dishes. They are significantly smaller, use a different type of pasta, and are less flavorful overall.

The service was very poor. The young lady who answered the phone was difficult to understand, and it was clear she didn't comprehend my request to speak with someone else. I was cut off.

The pizza was cold, and the pfefferoni tasted as if she had gone bad. we threw him away. not a happy customer.

The pizza was really good. I tried the stuffed crust and meats. Not a fan of the stuffed crust.

Food was good, however this was an absolute miserable dining in experience. After being seated waited on our server for 15 minutes despite being the only customers in the ding room. Our server walked off in the middle of our order to argue with another employee. Our drinks were not served until well after our food was on the table and then the 2 former mentioned employees had a heated argument right at our table about who should have prepared our drinks.Terrible service and under no circumstances will I ever bring my family here again.

At Pizza Hut in Toccoa, GA, customer experiences vary significantly. While some patrons rave about exceptional service, prompt delivery, and delicious food, others report unsanitary conditions and poor service. Complaints include staff inattentiveness, improper hygiene practices, and chaotic service, particularly during busy times. However, many also appreciate the cleanliness of the establishment and the quality of the menu items, including fresh pizzas and a well-kept salad bar. Overall, the restaurant presents a blend of positive culinary experiences and concerning operational issues, leaving diners with a contrasting impression of their visits.

Sirved

Last update : 15.08.2024

2.7 ★ from 47 reviews
jim-halsey
Jim 15.08.2024 - 15:07

I placed an order online, and the process was fast and straightforward. Our food was almost ready when we got there. The quality was outstanding, and everything was flawless.

robert-smith-horse62-1
Robert 15.08.2024 - 15:07

The food at Pizza Hut was good, but the dining experience was incredibly disappointing. Despite being the only customers in the dining room, we waited 15 minutes before our server attended to us. Midway through taking our order, the server walked away to argue with another employee. Our drinks arrived long after our food was served, and then those same two employees had a heated argument right at our table about who was responsible for making the drinks. The service was awful, and I will never bring my family here again.

tiffani-fischer-1
Tiffani 15.08.2024 - 15:07

I placed an order through the app for contactless curbside pickup. When I got there, all the curbside spots were taken, with one even occupied by diners inside the restaurant. I called to let them know my parking location, and they assured me someone would come out soon. After an incredibly frustrating TEN (10!!!) minutes without any sign of my order, I chose to go inside. I approached the person at the register, shared my name, and mentioned how long I had been waiting. She told me I should have given them another heads-up. I explained that I had already informed a staff member upon my arrival. At that point, another employee snapped at the one at the register, indicating she was already aware of my situation. I honestly don’t understand how this restaurant remains in business!

kimmi-nerveza-stacy
Kimmi 15.08.2024 - 15:07

This has always been one of my favorite places, but I hadn't ordered since before the pandemic. I'm thrilled to discover that it’s still the BEST PIZZA ever! I also really enjoy all the new items on the menu. Our delivery driver was exceptionally kind too!

bucky-simmons-2
Bucky 15.08.2024 - 15:07

I had a great experience at the restaurant, and the food was excellent. We ordered wings (the Blue Cheese dipping sauce was fantastic), breadsticks, several pizzas, and a large chocolate chip cookie. Everything was above average. The staff was friendly, and the restaurant was very clean.

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