Applebee's Grill - Tinton Falls

Hostess does not sit us cordially, but unlike the clean facility, especially the bathroom and the service was solid, not constantly disturbing us and our apps were ok. will come back

Sara was the best! She is very nice and really cares about how you're feeling! Very nice person!

Karen was awesome tonight I haven't been to a restaurant in forever and I have bad social anxiety but she made me and my friends feel so at home she was really sweet caring and funny ????

Visited the Tinton Falls location last night was greeted by a nice blue haired women. She informed that they had experienced a power outage so the wait would be about 20 minutes. Once inside another women stated something similar and asked for our names and phone number. So we decided to wait. At that moment there were 3 men sitting at the bar. And 4 other people sitting in the waiting area besides myself and my husband. After some time the computers seemed to have come back up because I heard the bartender inform one of the gentlemen h the cost of his drink as well as the appetizer he wanted to order. The women whom took my information proceeded to sit the first couple that had already been waiting prior to my arrival at the restaurant. So while waiting I decided to sit down as I was previously standing during the waiting period. The women returns and tells the couple that came in after me that she would be seating them. The customer informed her that we were first but the hostess women said No! You guys are first. So here we are still waiting the hostess women never returns back to seat us. She is chatting with the other workers. Now I do understand there was an outage and we very well could have just left. The hostess women seemed to have no regard that we were still waiting. She never came back to say I’m sorry we are still waiting for …. Nothing. Again there were only 6 customers because one of the men sitting at the bar left. We’re we supposed to just sit ourselves? We’re we supposed to wait until my phone notified us that they were ready? Finally I left disappointed at how we were treated. Poor customer service.

Andrew is the best server ever!! He saved us from drowning, cracked us up, pls promote him to president of Applebee's.