Hardee's - Tifton
Hardee's
Description
Visitors to Hardee’s are encountering a range of experiences, notably in the drive-thru. While some customers appreciate the friendly staff and quality chicken, many lament the slow service and disappointing food quality. The mushroom Swiss burger and biscuits have received particular criticism for their size and dryness. Long wait times have deterred customers, with some abandoning their orders altogether. Despite highlighting excellent employee attitudes, the persistent staffing shortages and inconsistent food quality have left a sour taste for many, prompting a reconsideration of future visits to this chain. Customers urge improvements to avoid losing loyal patrons.
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I would not recommend the mushroom Swiss burger at this restaurant. I regret not taking a picture of it. It was disappointing, with only three small mushrooms and a size more suited for a child's cheeseburger. Additionally, the prices are too high. I ordered a Frisco burger (just the sandwich) and the mushroom burger combo meal, which totaled $24.36.
I purchased a drink but did not receive it, so I feel like my money was essentially taken for that drink.
I stopped at Hardee’s in Tifton Georgia this morning and got into the drive-through at 10:15 and there were two vehicles ahead of me. By the time I finally got to the speaker it was 10:29 AM. I was asked for my order and started to give it and was told hole please and no one returned until five minutes later to take my order. I ordered a cinnamon raisin biscuit and a biscuit and gravy and a small ice water. The biscuit was so dry and the biscuit itself was not a golden color. It was absolutely brown throughout. You could hardly distinguish the raisins from the biscuit. It looked like it had been baked yesterday and reheated again today . The lady at the window I believe she had a manager or assistant manager tag was wonderful. She apologized, and she was kind. She looked and acted very stressed. I understand staffing shortages, but this poor woman was worked beyond relief. I am sad to say that I will not visit this location again. waiting in line that long and then having to wait again to place an order it’s not how a drive-through operates. There were vehicles behind me that eventually pulled out and left without ever placing an order. Again, the lady at the window was fantastic. It was not her fault and you could tell that she was doing everything to get the orders out. please hire some more help before you lose so many customers that you have to close. Yes it is that serious.Dietary restrictions: Carb friendly foods for diabetics, such as my son
I went through the drive-through and was asked to pull around to wait for my food, which was okay. However, it took a really long time for them to bring out my order. My daughter ordered the Frisco melt and it was not as good as it usually is. I'm not sure if they were short-staffed or what the issue was, but they always seem to be slow. I don't plan on returning.
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