Carters - Thurrock

Popped in here for a sweet dinner. There is a lovely choice of menu. I had pancakes and they were delicious. Hubby had an assortment of cake with ice cream. Don't come here if you are counting calories. Just come along and enjoy the indulgence.

Had such a lovely experience Fantastic atmosphere great music staff very welcoming candy shop waffle that I ordered looked and tasted amazing Well done to the cook and waiter Will definitely be back again

Absolutely awful from the food to the customer service, collected my order in person only to get home and find everything undercooked, called them and explained, only to be told “there’s nothing we can do, you have to email your complaint, but I will speak to the manager call you back” No call back, so I returned the food in person, only for the so called chef to tell me the food wasn’t undercooked (see photo evidence) Apart from being generally rude and refusing new food or a refund, she called the manager, who also questioned my complaint and told me she had to look through the CCTV to ensure the food was cooked properly before she could issue the whooping £16 refund Shocking.. and guess what.. I emailed the manager last night.. and still no response!!

Great waffles and milk shakes. Very good and freshly made. Definitely recommend. As Arnie says, I’ll be back.

All drinks hot cold, delicious ice cream sundries. A seating area inside outside that's lovely in the summer. Any ice cream waffles you want just ask the staff.