Papa Johns Pizza - Thornleigh

Ordered online. When I got there I wasn’t even acknowledged by any of the workers there (like 5 of them were there). They made me wait about 5-10 mins for my food. Even though my food wasn’t “ready” and they made me wait, my food was cold.

I placed a delivery order and waited over 2 hours before I finally had to drive to the store myself to pick it up ?

Ordered one pizza, waited twice the amount of allotted time, got quite literally a completely different pizza. To their credit they quickly fixed the problem and sent another one over but by that time it was like 11 o clock pm. What the hell y'all lol

To whom it may concern, This is a 2nd order that was placed at these 2 locations for Pappa’s John! They take you money a your order with same voice, same girl she changing her name a she denies people service at Pappa John’s! She would not let us talk to the manager even after our she supposedly took our order in properly in which is obviously wasn’t done correctly! Thanks so much for your time an efforts for not delivering around order properly! Sincerely, Concerned CustomerDietary restrictions: We did not have any Dietary restrictions on this order ! They do know to put the orders in properly! Have a nice day!

I'd normally order from Harford Rd but since I had a big Mo's Seafood order to pick up I figured what the heck... Worst Papas I've been to thus far. Ordered the Shaq pizza and a Philly Steak Papadia and they both were terrible. Missing half my crust half looked like thin crust and the other half looked like original also the pizza was cold I got there within 15m of Ordered time and my papadia had very very little steak I also asked for no ranch sauce and of course it was on there??‍I didnt check my food until i had made it home and i highly wouldnt recommend this location unless you just down care. If I could give them a 0 I would. Will never order from this location period