Palgong Tea - Thornhill

Tea, Fruit Tea, Coffee
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Palgong Tea

Palgong Tea
4.4 / 5 (173 reviews)

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Palgong Tea offers a wide array of intriguing flavors and desserts, drawing in bubble tea enthusiasts with its competitive pricing. While some drinks, like the mint chocolate milk tea and matcha smoothie, received high praise for their uniqueness and flavor, others fell short, such as the hot cherry vanilla tea, which some found bitter. Service inconsistencies and order mishaps detracted from the experience for many, sparking frustration among patrons. Despite high hopes for a delightful outing, the mixed reviews highlight the need for improved attention to detail and customer service at this location.

Last update: 17.01.2026 from: Emmanuel

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★ 4.4 / 5 from 173 reviews
emmanuel-danga-1
26.02.2024

I ended up ordering through SkiptheDishes. I tried the Caramel Oat Shaken Espresso and it was good. However, I didn't receive the Tiramisu cake that I had ordered because the person at the restaurant either forgot or overlooked my order. Needless to say, I was very disappointed. They had 20 minutes to prepare my order with only two items, yet they still managed to make a mistake. I'm sure not all locations are like this, but I will not be recommending this place to anyone.

nicole-chung-3
26.02.2024

The drinks were decent, and I took advantage of the Black Friday $2.99 deal. The mint chocolate milk tea was one of my favorites, with its unique combination and good value, I would rate it 5/5. The matcha smoothie was also a hit, being smooth and delicious, perfect for a summer treat with just the right amount of sweetness and matcha flavor, I would also rate it 5/5. On the other hand, the hot cherry vanilla tea could be improved as the tea became bitter if the tea bag sat in the cup for too long and lacked a strong cherry flavor, receiving a rating of 2/5. The Earl Grey milk tea had a unique flavor combination that was subtle yet tasty, earning a 4/5 rating.

jonathan-lam-2
26.02.2024

The service was satisfactory, but unfortunately, this is one of the worst bubble teas I have ever had. I wonder why it is so diluted compared to other bubble teas.

m-shing
26.02.2024

Stingy. Paid .75 for bubbles amd they gave me a spoonful of it. To me BBT is all about bubbles and when you were given that little...it ruins everything. We ordered 3 drinks and added bubbles to all and 2 layers bubbles is all we got. The milk tea tastes pretty good, the lychee oolong is all right. But the bubbles...not again. There are so many options out there I dont need to settle for this. 5 mins drive to what I call Bbt plaza(midland ave north of finch. think it is causeway plaza) There you can find Alley, Tiger, Suntea, Chatime, Cha Miao Miao, xin Fu Tang, Bon Tea, Bobba Boy. And if all fails there is always my favorite ,the super consistent Coco down the street. I ordered on app so cannot say much about the service so I gave it a 3.

oliver-kehm
26.02.2024

They have really cool flavours that you can't find at other places and lots of other desserts and cheesecake too! Prices are competitive with other bubble tea shops.

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