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Contribute Feedback What Elley Newman likes about Tim Hortons:
I worked across the street from this Tim Hortons for 6 years, and was continually impressed by their service. The staff are wonderful, friendly, and always very efficient. I never had to wait long for my order, even if there was a line during the morning rush they would get through the line very quickly. When I started using the mobile order option, my food was always ready when I came to pick it up and my order was... View all feedback.
What Stephanie Sheppard doesn't like about Tim Hortons:
Lack of common decency. Very rude cashier had an attitude all from asking about a sandwich never will I go here again. Meal type: Other Price per person: CA$1–10 Food: 1 Service: 1 Atmosphere: 1 View all feedback.
Horrible customer service my coffee was cold i ask employee to change and he argue with me said coffee is good and fresh coffee pot is almost finish and he said coffee is fresh. i ask his name he said Jonanthan but it's not right. his not wearing name tag so don't know what name is. Service: Take out Price per person: CA$1–10 Food: 1 Service: 1 Atmosphere: 1
The sandwich boy was extremely rude and racist. My coworker and I went over to order a roasted beef sandwich. When we were waiting for the order, the sandwich boy had finished a sandwich and used a quiet voice to shoot the name of the sandwich. None of us heard clearly. A gentleman (white) went up and asked. The sandwich boy talked to him and grabbed the name of his order. Then I went over to ask politely what’s that sandwich that’s been sitting there. The sandwich boy was rude and yelled to me that he can’t manage to service more than one customer at the same time. A lady (white) then went up to ask the same question of the sandwich. He answered in a normal tone. Honestly I have never been treated in this way. Perhaps he was hurt by an Asian in the past but don’t project your hate on me. I hope the manager can check the camera and get a better understanding of what happened today between 1pm to 1:3pm.
Staff was very rude, I am a regular and frequent this location several times a day as I work near by, to add I tip well my sandwich was made wrong and several employees with snark added Their comments. I wish a customer service auditor would vist them. I get this may be a hard location to work at and they do have good staff here but they desperately need a management review! Please record your experience here and post it on social media sites.
Not the best servers hereHope they bring automation here!
So I 'm not one to boast Tim Hortons really but the staff here deff improved my impressions of Tim Hortons overall. Great staff n management well trained n polite very helpful and informative. They ran out of bread n wraps yesterday after dinner so they gave me 2 turkey bacon on English muffin instead awesome job on customer service yo. Ty. XGWJB Service: Dine in
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