Sugar Marmalade

Went here today. Took us forever to find the place because first of all, they 're called Chicken Zone for some reason. Right away, the atmosphere felt strange. There was no music playing, and a ton of moving boxes in the middle of the store. The table next to ours had dirty dishes on them the entire time we were there. I thought they had just moved here but when I asked, they said they 've been here for years. They didn 't have any tissues/napkins. A restaurant with no tissues/napkins? The utensils were sticky. Don 't know if it just wasn 't clean, or if it was left over dish soap residue. We got fries and fried pork cutlet curry which were both decent. However, the dessert (which we came here for) tasted horrible. The waffle was cold and dry (literally tasted like it was made days ago and left out) and had no flavour. The sago and pearls in the strawberry spoon drink were clumped together and overcooked, half of them melted and all of them misshapen and hard to chew, with way too much strawberry concentrate (so it was extremely strong and sour and artificial tasting). I don 't usually write bad reviews but after having to pay $42 for some curry, fries, and inedible dessert, this was well deserved.

Terrible serviceIt took so long for our order that we had to choose to take out and the food was not worth eatingThe Oreo shake was literally water and oreos blended together. The waffle was old and not even warmed up and there were literally 2 strawberry slices with it.Very disappointed as we were hoping to find a nice dessert place in town.

That's $12 without tax on Uber eats.I have order durian cake from other places and it's $44 with half portion of a cake. Same quality. I don't know what is this... It's like 1/12 portion of a cake, and with this price. How much money do they want to earn to keep their store open?

I actually literally found paper inside my drink.I didn’t even open my drink. Utterly disgusted. I ordered via Uber eats so I doubt this place will refund anything back

Not sure what happened to the other location in Hamilton, but this one on Main st w sucks. Went at night once for dessert, I asked about the shaved ice bowl and paid for it. It comes to our table and turns out they were out of the cream that is used to put in the bowl...so we just ate ice cream. Paid for a $12 dessert and ended up eating ice cream. She could have at least told us upon ordering that they are out of some of the ingredients...it was ridiculous.