Chick-fil-a - The Colony

I have been a customer of this location for 3+ years and 75% of the time I order the same thing, a Cobb Salad no lettuce and no tomatoes. When I explain it’s a health thing there has NEVER been an issue until today when I was told they can’t do that. I literally just order it last night from the same location and today, at lunch was told they can’t do it and shouldn’t have been doing it.. was told by the manager that it’s not that they can’t but they’re charging me too much for what I’m getting.. so I need to tell them an 8 count nugget and add salad fixings.. it’s not about the money. It’s the simple fact that I like the chicken the way it’s prepared for the salads, not nuggets.. apparently that’s too much work?? I for serious health reasons cannot eat lettuce and to be told they WILL NOT allow me to order my salad that way doesn’t seem to be the Chick Fil A way.. at least The Colony Chick Fil A way.. I will NEVER return there.. SherriDietary restrictions: They don’t accept my dietary restrictions ONLY Chick Fil A that doesn’t.. I eat the same salad 4 days a week in Irving and have NEVER been questioned when ordered.

This is my Chick-fil-A at The Colony I have been a loyal customer for 14 years, great place

As usual, Chick-fil-A did a great job. The employees were super friendly, and the food was tasty. It is one of the best fast food options.

Please do better. The chicken in my both burritos are very chewy and I can’t return it since I’m already at work

I'm just delighted with him! You conquered my heart