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Contribute Feedback What User likes about Steak N Shake:
The food was fresh and the service was fast and efficient. The staff runs like a well-oiled machine, with added car hop spots in the north parking lot and 3 outside tables available. The interior has been renovated and now includes kiosks for placing orders. Drinks are self-serve and there are no more waitstaff, they call it "eating now". The restaurant is clean and well-maintained. View all feedback.
What User doesn't like about Steak N Shake:
The restaurant had touch screen ordering, no ketchup packets, and robots serving customers. They were unable to accommodate simple requests like cooking eggs a certain way. The runny yolk was missing, which is a key aspect of the dish. Other than that, the food was delicious. View all feedback.
Was good that she ordered to a kiosk herself, but internal eating is now open and they make their own drinks. now they just make sure if a new cook that her burger is well made
Oddly enough my favorite thing about this restaurant is the long pickles they put on your burgers. Best fast food pickles in my opinion. The menu could be bigger but I hardly go here enough for it to be an issue. Always quick to get your food.
I hadn't been back since they opened back up. I walked expecting one thing and got something totally different.
I and my wife went through the drive-thru. We got 2 Frisco meals. The meat was cold and falling of the soggy bread. The sauce was dripping everywhere. Very sloppy made sandwiches. The fries were hot and crispy, the only good thing. The milkshake wasn't blended enough, the candy chunks were so big they wouldn't go through the straw. They didn't give us spoons. Terrible meal for $20, $10 a piece.
Hadn't been there in awhile. Decided to dine in. Had to wait on a kiosk to place order. Got frustrated and left. If I dine in somewhere, don't want this hassle. For me, dine is being seated at a table, looking thru a menu and a waitress taking your order. Not my cup of tea.
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