Reviews

Overall Total Score
4.1 out of 5
Impressive | 492 reviews

What dalton1skiing doesn't like about Phoenix House:
Not the worst I've had, but close to it! Overly salty, crispy beef soggy and bland noodles. Asked to wait outside due to covid restrictions which is understandable. I waited and waited, seeing people go in and out. I'd ordered via phone beforehand, so didn't expect to also wait long after arrival. Another customer came out and asked if I was number 12? He said they'd been calling the number inside for ages! How was I... View all feedback. What User likes about Phoenix House:
delicious food. reasonable prices. can not comment on the delivery times coz I ordered during the week when it seems calmer and it was only 10 minutes waiting from the order to the collection. View all feedback.

Reviews from various websites

Tripadvisor
3.4 ★ from 52 reviews
Dennis
16.12.2023 - 21:24

I ordered by telephone, part of the order was 10 sweet and sour chicken balls. Once delivered, which was fairly quickly, i emptied the containers and found that...

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Guide37694488486
16.12.2023 - 21:24

We placed our order for Chinese takeout via WhatsApp before the restaurant opened at 5:00pm. The food arrived by 5:20pm and it was one of the best Chinese meals...

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242sig
16.12.2023 - 21:24

Wife ordered Sweet sour Chicken Cantonese style I had THE best salt pepper spare ribs, son chips prawn crackers ? We're all full can't recommend the speed, qual...

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289dalh
16.12.2023 - 21:24

We always choose this Chinese restaurant for takeout. The food is delicious and delivery is always prompt.

dalton1skiing
16.12.2023 - 21:24

Not the worst I've had, but close to it! Overly salty, crispy beef soggy and bland noodles. Asked to wait outside due to covid restrictions which is understanda...

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Phoenix House Chinese Restaurant presents a mixed bag of dining experiences. While many customers laud its delicious food and reasonable prices—especially on quieter weeknights—others express dissatisfaction with inconsistent quality and service. Complaints include undercooked dishes, incorrect order quantities, and extended wait times that undermine the overall experience. However, regular patrons appreciate the value for money and recognize the bustling take-out scene as a sign of its popularity. Despite some negative encounters, the restaurant still garners recommendations for its flavorsome offerings, showing that it has the potential to satisfy when expectations align.

Menu
4.8 ★ from 6 reviews

Delicious food. reasonable prices. can not comment on the delivery times coz I ordered during the week when it seems calmer and it was only 10 minutes waiting f...

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Fantastic Chinese takeaway great service really fast delivery great food and great prices thanks to phoenix house

Recommended by several friends. good food. fairer price. I have heard that it is ordered so much in advance, but still had to wait 10 minutes to collect when I'...

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You have to say well done at this place to keep open and to do deliveries during the snowy conditions. two times from here in the last week coz anywhere else wa...

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First time using Phoenix house Chinese and was very impressed with the food and service. We ordered just over £40 of food for two adults and two children plenty...

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Facebook
4.7 ★ from 16 reviews
Google
4.2 ★ from 156 reviews
Restaurantguru
4.2 ★ from 197 reviews
Yelp
4.1 ★ from 2 reviews
Gastroranking-uk
3.5 ★ from 50 reviews
Int Restaurants
4.3 ★ from 390 reviews

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