Planet Sub - Tempe
Planet Sub
Description
The restaurant experiences significant fluctuations in quality, leaving patrons with mixed feelings. While some rave about standout options like the creamy club and buffalo chicken subs, others lament the blandness of the bread and call it akin to pre-packaged alternatives. Service issues are also a concern, with reports of inconsistency and short-staffing affecting the overall experience. Enthusiastic employees can make a difference, but the restaurant's potential seems hampered by inconsistency. Despite notable highlights, those in search of a reliably satisfying sandwich may find better options elsewhere, particularly for morning visits when operational hours can be uncertain.
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I had a great experience at this restaurant! It was my first time there and I even got a discount. It's unfortunate that they had to close, but I really enjoyed the buffalo chicken sub.
I arrived at the restaurant around 9:15 AM on Monday, only to be informed that they were closed until 10 or 11 AM, despite the posted opening hours stating they open at 9 AM. I noticed it was the same employee who had a meltdown in the past. It seems like this place is going downhill. Every time I have visited, they have been short-staffed. I have only started coming here a few months ago, and it seems like the employees are clueless when it comes to taking custom sandwich orders. I would not recommend this place to anyone who works mornings and just wants a sandwich. One employee even told me they shouldn't bother making a 6 inch sandwich, as you just slap some meat on bread.
If you're a fan of sift, boring white bread, this is the place for you. My Italian Beef had a good amount of meat in it, but you could still barely make it out as it sat in a gigantic, super bland, white bread roll. I tore off at least half of the bread and it was still way too much. If they improved their generic bread, this might be a good sandwich as the meat had a good flavor and the au jus was tasty, but that bread was horrible.
Employees very rude and didn't seem to care about customer service. I'd rather spend my money where customer service is a priority.
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