Panera Bread - Tempe
Panera Bread
Description
This restaurant offers a clean and inviting atmosphere, complete with various vegetarian options and child-friendly amenities. However, the dining experience falls short in several aspects. Patrons have noted inconsistent service, including lengthy waits, incorrect orders, and a lack of communication regarding item availability. Although the meals are generally tasty, many felt that the portion sizes and prices did not align, leaving a sense of disappointment. While the establishment boasts accessibility and ample parking, improvements are needed in service efficiency and food quality to enhance overall customer satisfaction.
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Just ok. Service was 100 tea 100 food far less..Chicken was questionable and coated in a weird sauce. I guess that's the franchise recipe. It's gross. Won't return.
I ordered a cappuccino, which arrived cold. The device for taking orders did not alert them, so my breakfast sandwich ended up cold as well because it was ready but I was not informed. When I brought this to their attention, the staff did not make any effort to rectify the situation.
The restaurant is clean and welcoming, but a bit pricey for the quality of food. The meals were tasty, although they seemed pre-made. I didn't like having to order at a kiosk, but there was also a register available. They offer a variety of vegetarian options. It's not a problem to bring children, they are child-friendly. There is plenty of free parking available, and the restaurant is wheelchair accessible, except for the heavy bathroom door that could be an issue for wheelchair users.
PB is historically slower with service and I get it so I do not order frequently from the establishment. BUT yesterday, I ordered soup in a sourdough bowl and I waited almost 30 minute. My name was called to get my order and was told no more sourdough bowls do you want soup and bread roll. NO I DO NOT want that I want what I ordered. My point is very dissatisfied with this since I was looking forward to the sourdough bowl it had been a while that I hadn't had it. Nonetheless w a very dissatisfied look I did not say much and was offered a refund and I took it. PB please inform customers that possibility of item ordering may not be available and other items will be offered if that is the case. Thank you.
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