Panda Express - Tempe

Was going to dine in, no one in line, manager saw us walk in but decided to ignore us as he and the other employees were just having a personal conversation. Dr... read more Was going to dine in, no one in line, manager saw us walk in but decided to ignore us as he and the other employees were just having a personal conversation. Drive thru backed up, no one in the diner yet decided to ignore us. Horrible service, wasespecially surprised by the manager who decided to continue his conversation and not manage the store as he should.

This was my first order after downloading and using the APP. I changed the pickup time from ASAP to 30 minutes. Upon arrival, my 'small ' order (Panda Bowl) was... read more This was my first order after downloading and using the APP. I changed the pickup time from ASAP to 30 minutes. Upon arrival, my 'small ' order (Panda Bowl) wasn 't ready yet. I was told they were still cooking one of the entre 's and would have to waitanother 10 minutes. I question whether the APP is worth keeping. I mean, the whole point is to order ahead and skip the wait;right? UPDATE: The APP is only good for paying in advance of picking up your order. Three times I 've used the APP to orderahead and three times I 've had to sit and wait for 10 15 minutes waiting for my order to be prepared. Each time I gave them ahalf hour between ordering and the pickup time. I 'm deleting the APP and going back to the drive thru.

Unfortunately, the drive-thru is incredibly differentiated at this point. 1. they have my quite simple order wrong 3 of the 6 times I went there. 2. if they wan... read more Unfortunately, the drive-thru is incredibly differentiated at this point. 1. they have my quite simple order wrong 3 of the 6 times I went there. 2. if they want anything not included in their actual order (fork, serviette, soße for their eier role, lucky cookies) they need to put them specifically after it b. check them out the bag before they leave because it can have made the bag or not. management must work seriously on training.

I am truly disappointed with my experience at this restaurant. I typically don’t write reviews for negative experiences, as I believe they can stem from various... read more I am truly disappointed with my experience at this restaurant. I typically don’t write reviews for negative experiences, as I believe they can stem from various factors or simply being in the wrong place at the wrong time. However, after waiting over 20 minutes inside, I noticed other customers arriving, placing their orders, and receiving their meals promptly, while those of us who had already ordered were told our food was being made fresh. When I finally got home, I discovered that my double portion entrée contained just five small pieces of beef and a plate of bland, unseasoned broccoli. I understand that staffing shortages can contribute to longer wait times, but the lack of organization and communication at this establishment was striking. It’s incredibly frustrating to spend money on food that falls short of expectations, especially after waiting so long for my order to be fulfilled. Unfortunately, I won’t be returning.

The recent updates to the menu are quite disappointing. This website does not accurately represent the new options. The sweet fire chicken is no longer availabl... read more The recent updates to the menu are quite disappointing. This website does not accurately represent the new options. The sweet fire chicken is no longer available, and now only one side is included with the meals. Furthermore, there are several other items listed that are no longer offered at this location.