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Contribute Feedback What Rozella Swift likes about Baskin-robbins:
I went to this place tonight and received the best customer service of the two young men who were in service! my son had his soccer practice all over the street at mcclintock high, and I wanted an ice cream to enjoy while watching the practice. it's hot, 109, I didn't want it to melt. they informed me that they had no plastic bags, but offered to double my ice and pack ice in saran wrap and put it in the bag. what ex... View all feedback.
What Mireya Lockman doesn't like about Baskin-robbins:
The owner of this restaurant is named Leei, and unfortunately, my experience with her was quite negative. When I encountered an issue with an order I placed, she was very rude during our phone conversation, which was particularly unprofessional given that my 9-year-old son was present. She was unwilling to acknowledge that the mistake could have been on her end. The cake I ordered was not the one that was made; it wa... View all feedback.
Ordered the di sundae kit online, picked up in the store. they almost forgot the whip cream, I remember. I would have doubled the rest of the order, as they forgot to include, spoon, serviettes and the crunches. the staff was friendly, nice, welcomed all as they in, business is super clean, not too busy.
Awkward experience. Workers talk very quietly and then stare at you. Had no idea what 80% of what was said. Please use your outdoor voices when wearing masks in a louder environment.
Wow what a nice place! My experience was fantastic super help very happy atmosphere. I have always been a fan of Baskin-Robbins and this store ranks as one of my best experiences My first visit and I will be back!!
I went to this place tonight and received the best customer service of the two young men who were in service! my son had his soccer practice all over the street at mcclintock high, and I wanted an ice cream to enjoy while watching the practice. it's hot, 109, I didn't want it to melt. they informed me that they had no plastic bags, but offered to double my ice and pack ice in saran wrap and put it in the bag. what exactly they did! and guess I came back to the field of practice, took my ice out and it wasn't a bit melted! all thanks to the extremely pleasant, helpful and over and over service of the two young men who work tonight. (approximately 18:30 o'clock tonight) many thanks!
My 10yr old son hit his first ever home run. came here with 10 people. we all ordered ice creams. ice cream was great. but they said the dining room closes at 8pm, even tho the store closes at 9pm. so we had to stand outside to enjoy our celebratory dairy treats. ?