Images
ContributeReserve now
Feedback
Contribute FeedbackDespite mixed reviews, TGI's New Years Eve service left diners disappointed with slow service, unavailability of items, and poor quality drinks. Some appreciated the friendly staff and good food, but overall the experience was marked by long wait times and subpar meals. Additionally, the atmosphere and location were praised, with a special shoutout to server Jordan for excellent customer service. While there were some positives, the general consensus seems to be that TGI's missed the mark on this particular occasion.
Service very slow waiting staff would only come to table if you called them. Food cold. Food quality average but certainly does not justify the price especially with such poor service
Booked a table at TGI’s for New Years Eve, it was a total disaster. We went in at our booked time and we were very surprised to see it very quiet. We were ignored at the front of the restaurant, took ages to get seated. We ordered drinks and food. Waiter came back and said that 2 of the 3 drinks weren’t available also 2 of the meals. We all changed our orders but when my husbands wine was served it was disgusting, cost £10 but was undrinkable. By this point we had enough and decided to leave. I went to see the manager but she wasn’t that bothered. Lovely waiter followed us out and was very apologetic but it was too late. Thank you TGI’s for ruining our New Years Eve.
Jak was fantastic! He was a lovely guy with amazing customer service, not just with me but with everyone around me. The food was absolutely outstanding as well.
Terrible service most the menu not available waits an hour to go then
We had very nice eating and were well served by the employees. it is in a first-class position to do southwater loss near (shops, cinema, walks) you can not get away from the price of eating, especially the burgers, as the portions are huge. we paid 13 pounds for a double vodka and diet coke, although I felt was somewhat steep.
Full Menu
Download MenuMore information
QR-code link to the menu
