The Ironbridge Fish And Chip Shop

Excellent in absolutetly every way service and staff were friendly; food was great and the quality really high.

Mid week: Served with well-overdone chips. Most confident they had been reheated. Was too hard to eat and left most of them. The fish itselfe was okay but the batter was not cooked through and soggy on the inside. Servers could not fail to know how bad the chips were, but served them anyway. When my friend complained to the server, a woman was called from the back and our thoughts related. No apology or money back was offered; which surely was the right thing to do. We felt like we should not be complaining from the reaction we got. They obviously do not have any pride in what they produce. We will not be revisiting.

The worst fish and chips I’ve had in a very long time. The batter wasn’t cooked well, the chips weren’t hot and I suspect they had been reheated. When we complained the manager was very dismissive like we were making a fuss. There were three of us who all thought the same.

We wanted a takeaway but not fish, so had chicken tikka and chips, the food was lovely, hot and tasty. The service was excellent, the young man and lady who served us were so helpful and patient, they even gave us a little bit of chicken to try before we ordered. Will definitely go and eat there again, on our next visit to Ironbridge.

Absolutely disgusting customer service avoid at all cost. They miss items off your order and when you ring up you just get hostile people, one of the team members shout in the background tell him to F off. The manager makes no apology for this and says it’s not my fault your in a bad mood and puts the phone down. Don’t deserve customers.