Half Moon - Telford and Wrekin

The service was okay and the food was mediocre at best. We came here for Sunday lunch and were disappointed when part of our meal was not available. Instead of offering a suitable alternative, we were given something that was already included in our meal. To make matters worse, the table next to us arrived and ordered after us, yet their meal included the supposedly unavailable food item. The staff did not apologize or acknowledge the mistake, despite noticing it. The turkey tasted like pre-packaged meat, with an extremely watery and tasteless flavor.

Myself and my friends have had quite a few meals here over the years. We attended for Sunday lunch on 10th December at 3pm. The restaurant was really busy when we arrived as they were finishing off alot of tables of earlier lunches so we did not expect brilliant service. It took 30 mins for someone to take our order. Wait for starter was reasonable, small delay and then lunch came. All was OK with food. 30 mons passed again and still had dirty plates on table. 4 female serving staff had disappeared and one male holding things down. He came to clear table asked of we wanted pudding and said yes we would like to look at menu. 4 plates cleared but still dishes on table He never returned with dessert menu. After another 30 mins and no longer prepared to wait we paid the bill and left. My partner went to toilet before leaving to find all 3 female serving staff huddled around a laptop at top of pub watching football with no regard foemthe remaining customers in pub. I totally accept they needed a break but it was like they had clocked off completely. Overall we have had bad service on most occasions so we will not be returning. Watching football at back of pub was totally unprofessional and your customers should.be your priority. I used to run a food establishment and I did not stop till all customers were served and happy. Shame that you cannot get your service right but will be finding an Ironbridge alternative moving forward

6 of us in the group. 2 vegetarians. 1 gluten intolerant. The food was delicious. Good portion size and variety. Nice and hot. Each course was delivered to the table quickly but we never felt rushed. The staff were just wonderful and very attentive.

We booked two nights for a bed and breakfast advertised on the website. However, when we woke up the next morning, we were informed that they had stopped offering that two weeks prior. The bed was uncomfortable as we could feel the springs all night and barely got any sleep. There was no one available overnight to address our concerns. We complained the next day and they switched our rooms, but we experienced the same issue again.

The restaurant is located next to the river Severn in a quiet rural area, offering a picturesque view from our table by the window. Despite the slight delay in receiving our food and missing vegetables, the dishes we did receive were delicious. However, there were some issues with the bill at the end of the meal, which was eventually resolved. Overall, despite the hiccups, we enjoyed the food and atmosphere, earning a rating of 2.