Reviews - Lighterman's

Located at the Best Western Passage House Hotel and offering stunning views of the river estuary, this restaurant offers a diverse menu to suit all palates. Gue... read more Located at the Best Western Passage House Hotel and offering stunning views of the river estuary, this restaurant offers a diverse menu to suit all palates. Guests can choose between a two or three-course meal at a fixed price, with each dish well-prepared and beautifully presented. The restaurant also boasts an extensive wine list to accompany your meal. The staff here are known for their friendliness and helpfulness, ensuring a pleasant dining experience.

I made a last-minute reservation for Father's Day at Lighterman's restaurant and was pleasantly surprised that we were able to secure a table. We arrived just b... read more I made a last-minute reservation for Father's Day at Lighterman's restaurant and was pleasantly surprised that we were able to secure a table. We arrived just before 7pm and were greeted by Mark, the hotel's duty manager, who led us to our table. Initially skeptical of his demeanor, I was proven wrong as he turned out to be delightful, humorous, and extremely efficient. He truly is a standout member of the Best Western team. Despite a large party arriving in the restaurant, Mark remained unruffled. The rest of the staff clearly follow his example. The food was not only excellent but also plentiful. Whether you are staying at the hotel or the timeshare resort, I highly recommend dining at Lighterman's restaurant.

The hot cooked to order which is ok but most people expect a buffet now to prevent delays. The staff were pleasant but overstretchedmeaning that they were slow... read more The hot cooked to order which is ok but most people expect a buffet now to prevent delays. The staff were pleasant but overstretchedmeaning that they were slow to clear and clean tables and to replenish items on the buffet.

Breakfast was okay, Staff friendly and helpful, Had dinner here and the food was okay had the prawns and they changed how they cooked them for me as i cant eat... read more Breakfast was okay, Staff friendly and helpful, Had dinner here and the food was okay had the prawns and they changed how they cooked them for me as i cant eat chilli and ribeye steak to follow and it was cooked perfect to my asking. The staff answered our questions and were very helpful.

Upon seeing the menu, we were intrigued if we had discovered a hidden gem. It turned out to be somewhat valuable. The menu boasted enticing descriptions such as... read more Upon seeing the menu, we were intrigued if we had discovered a hidden gem. It turned out to be somewhat valuable. The menu boasted enticing descriptions such as "served on a root vegetable mash," which was actually a blend of crushed carrots, turnips, parsnips, and potatoes. My mother and I both opted for the lamb shank, which was cooked well but not quite tender enough to easily fall off the bone. The dish was accompanied by seasonal vegetables that were so undercooked they could be considered raw.