Subway - Tehachapi

The food at Subway is what you'd expect—nothing fancy, but perfectly acceptable. However, this review will focus more on our recent experience with the staff ra... read more The food at Subway is what you'd expect—nothing fancy, but perfectly acceptable. However, this review will focus more on our recent experience with the staff rather than the food itself. My wife used the Subway app to take advantage of a promotion for three sandwiches for the price of two. Unfortunately, she wasn’t paying close attention and ended up being charged for all three sandwiches. When we visited the Subway location inside Walmart, we spoke with Joey and explained the situation. He was very helpful and processed a refund, informing us that it might take a few days for the amount to reflect in our account. Joey also generously offered us the online deal, even though it was technically supposed to be used through the app. His understanding and kindness were truly refreshing. To top it all off, the refund appeared in my account later that same day.

I hadn't ordered from this restaurant in some time because they had messed up my order before. The owner called me back then to reassure me that he would take c... read more I hadn't ordered from this restaurant in some time because they had messed up my order before. The owner called me back then to reassure me that he would take care of the issue with his staff. I decided to give it another shot today, but unfortunately, they messed up my simple order again. Both sandwiches were supposed to be on Italian Herb and Cheese bread, as clearly indicated on my app and receipt, but we received plain white bread instead. Additionally, the chicken bacon ranch sandwich was missing the extra meat I had paid for. I'm really disappointed!

The friendliest and most helpful staff I've encountered at any Subway I've visited. The food is fresh and delicious! read more The friendliest and most helpful staff I've encountered at any Subway I've visited. The food is fresh and delicious!

Got a sandwich tonight and the gentleman who made it 12/4 didn?t seem happy to even be there. He was throwing the ingredients on my sandwich. Also he didn?t dou... read more Got a sandwich tonight and the gentleman who made it 12/4 didn?t seem happy to even be there. He was throwing the ingredients on my sandwich. Also he didn?t double wrap the sandwich and cut it while also cutting the paper so when I opened it everything fellapart. Not to mention drenched the bottom of my sandwich so it was super soggy when trying to eat.

A few open seats read more A few open seats