Reviews - Wingstop

American, Chicken Wings, Chicken

Reviews summary

Wingstop offers mouthwatering wings that are celebrated by many for their rich flavors, particularly the Hawaiian sauce. However, patrons have noted issues that can’t be overlooked. Complaints about cleanliness and disorganized staff disrupt the dining experience. Additionally, while some enjoy the food, others find the portion sizes lacking, particularly the wings, which some describe as small. Service inconsistencies also arise, with reports of distractions during order-taking and cold, improperly seasoned fries. Despite these drawbacks, dedicated fans still recommend this spot for its nostalgic flavors and friendly staff, hoping for improvements in management and service.

Overall Total Score
3.6 out of 5
Very good | 10432 reviews

Reviews from various users

Sirved

Last update : 27.04.2025

3.2 ★ from 8 reviews
were-the-herriottes-
27.04.2025

Picking up a door dash and im watching a customer pick up their order. An associate named Sabrina was incredibly rude to that customer. She literally said, people don 't know what the hell they ordered . The guy was still standing there. And when theyoung lady who was helping me asked when my door dash would be ready, Sabrina said just tell everybody 5 minutes. She is thesole reason I will never eat at or pick up another order from this establishment. Sarah on the otherhand was a REAL SWEETHEART.Very nice young lady. She really tried to keep the commotion down in the dining area bc of how long everybody was waiting. Dobetter.

christa-cottrell
27.04.2025

Food was so cold. The fries were almost hard, like they'd been sitting for awhile. We ordered for pickup at 6:15 and picked it up at 6:15. Also paid for two extra ranch cups and didn't receive them.

ash
27.04.2025

The establishment here is dirty, unorganized, and has a handful of employees who are lazy and pitiful. It?s truly sad because they do have some very good employees here but because of the ones who are lazy and unprofessional it makes everyone look bad. Idon?t come here often but when I do, it always seems like something is either missing, someone at the front is just bluntly rude(ignoring customers while they attend to their phone , etc. I work night shifts and typically only come here during times Ihave my lunch breaks because it?s close and convenient considering there?s no other wingstop around me .. these past 3 days in arow they have told me they aren?t doing over the phone orders and that it?s only walk ins or through the app. I?m on my lunchbreak and only have cash so it?s been inconvenient. And the girl who was on the phone was very rude, almost like if I wasbothering her calling up there to place an order. Terrible place of business .

daniel-georgescu-2
27.04.2025

Place was super clean. Employees were amazing. I wish they paid their employees at 9135 Telegraph Rd. they work amazing and they?re very courteous and nice. Too bad the owners don?t appreciate these workers. They should give raises to them. I wrotethis review at 10:25 PM on October 10/22

amanda-hudgens
27.04.2025

I ordered online?they use doordash..I was skeptical but I gave it a shot. I ordered $50 worth of food. It said it?d be delivered by 3:38?.never showed checked the status and it said a new driver and that it?d be there at 4:10?still nothing the second drivercalled me saying that the food was already picked up and If I received it. I told him no he said doordash will be calling?theynever called so I called the store. The manager was amazing he told me they can replace the order for me. Only down fall was Ihad to come get it?Which is okay because I would have had to drive to get food somewhere else anyway. This is why I hatedoordash.

Restaurantji

Last update : 04.10.2023

2.8 ★ from 170 reviews
cute-h
04.10.2023

OMG! Today, Wing Stop made my DAY!!!My chicken was cooked to PERFECTION!!! Customer Service 100%To each employee who worked the am shift May 18th need a raise, especially the pregnant mother

tommy-johnson-1
04.10.2023

New management and it shows the food was fresh and 100% correct both employees were very kind and made sure my order only took 10 minutes! Thank you!

tasha-f
04.10.2023

The wings were decent. I wish the fries weren't double fry because they don't get crisp. They're kind of on the soggy side, but it was the online order, so can't complain too much.

britney-mcfalling
04.10.2023

Absolutely hate ordering from this location!!! They never answer the phone properly or they will hang up on you!! Had to go up to the store and order my food. Only reason I ordered from here is because it’s by my job!!! They are the worse!

jojoenigma
04.10.2023

I went to Wingstop at noon. The bathroom was filthy, and the counters and tables were all sticky. I waited 30 minutes for just 8 wings, even though I was the only customer. I won’t be coming back. Given how dirty the dining area was, I don’t trust this place at all.

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4.3 ★ from 9900 reviews
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