Reviews
What User doesn't like about Vinny Macks Snack Shack:
Serious customer service. cold eating and missing part of my order. and after telling a long delivery time, okay, that's good, I had to call hours later. and get cold eating. and calling and talking to so rude is disgusting. I would never recommend it. a terrible administration and institution. they also “don’t ask if the delivery will be too late.” about value of inedible food. View all feedback. What User likes about Vinny Macks Snack Shack:
this place was amazing and the hot wings was so tender and the slaw dogs was awesome and the breaded mushrooms and the ranch and milkshakes was awesome … See more View all feedback.
Reviews from various websites
I was denied service at this restaurant because I refused to provide my phone number. I found it unbelievable. I explained that my number was not necessary and...
read moreThis restaurant has the worst customer service I have ever experienced. After waiting over 40 minutes for my food, I called to check on my order and was told in...
read moreI had an amazing experience at Vinny Mack's! We were driving through from Nashville and were welcomed with delicious food, exceptional service, and a very frien...
read moreFood is ok Customer service is bad the lady who claims she's the manger went back an forth with me over some Sauce I was niceI justI told her that it wasn't in...
read moreExcellent food and I love their service this restaurant is somewhere that I would recommend to all my family and friends
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read moreVinny Mack's has garnered a range of experiences among patrons, highlighting both the potential for culinary delight and significant service shortcomings. While some diners laud the tender hot wings, loaded fries, and indulgent milkshakes, others report frustrating interactions with rude staff and delayed orders leading to cold meals. Complaints center around poor customer service, with incidents of missing items and unhelpful responses from management. While a few voices celebrate the restaurant's welcoming atmosphere and flavorful dishes, the overarching sentiment reflects a need for consistent quality in both food and service to ensure repeat visits.
Overpriced mixes, during the day old pommes, warm grilled ham and cheese stuff, cheese stalls were in order. disappointment.
I paid for a meal and couldn't get a refill on my drink. they really wanted me to buy another drink. I never go there again.
Serious customer service. cold eating and missing part of my order. and after telling a long delivery time, okay, that's good, I had to call hours later. and ge...
read moreWe just ordered the steak and cheese subs for lunch and they were really good. Fresh with plenty of meat. deelish
HORRIBLE! HORRIBLE! HORRIBLE! It took FOREVER to get my food! And when I did their was stuff missing and it was cold!! My year old wouldn’t even eat the food be...
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